Benchmarking generally includes all of the following steps EXCEPT:
A) using management by objectives
B) active participation from another organization
C) adaptation and adoption of new or improved methods
D) determination of a process that needs dramatic improvement

Question

Quizplus · Accepted Answer

Benchmarking includes active participation from another organization, adaptation and adoption of new or improved methods, and determination of a process that needs dramatic improvement. However, using management by objectives is not necessarily a step in the benchmarking process.

Benchmarking Generally Includes All of the Following Steps EXCEPT