Question 1

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems.

Accepted Answer

Understanding the hierarchy and culture of a company is important in order to determine how information systems are used within the organization. Different levels of management may have different information needs and priorities, and the culture of the company can affect how information is shared and used.

Question 2

Feedback is output returned to appropriate members of the organization to help them evaluate or correct the input stage.

Accepted Answer

This statement correctly defines feedback as an output that helps the organization evaluate and correct input.

Question 3

Knowledge workers make long-range strategic decisions about products and services.

Accepted Answer

Knowledge workers primarily focus on processing information, creating content, or working on specialized tasks in their area of expertise, rather than making long-range strategic decisions about products and services, which is typically the role of senior management or strategic planners.

Question 4

Which of the following is a service provided by the Internet that uses universally accepted standards for storing,retrieving,formatting,and displaying information in a page format?
A)HTML
B)The World Wide Web
C)E-mail
D)An extranet
E)FTP

Accepted Answer

The World Wide Web uses universally accepted standards such as HTML for storing, retrieving, formatting and displaying information on web pages. E-mail is a separate service and does not necessarily use page formatting, while FTP is a file transfer protocol and not specific to page formatting. An extranet is a private network that uses Internet protocols, but is not specific to storing, retrieving, formatting, and displaying information in a page format.

Question 5

The three main dimensions of information systems are management,organizations,and information technology.

Accepted Answer

The three main dimensions of information systems are management, organizations, and information technology.

Question 6

Which of the following is a private corporate network extended to authorized users outside the organization?
A)An intranet
B)The World Wide Web
C)The Internet
D)An extranet
E)FTP

Accepted Answer

An extranet is a private network that extends to authorized users outside the organization, allowing for collaboration and sharing of information with external parties. Options A and B (intranet and World Wide Web) refer to internal networks and the public internet respectively. Option C (Internet) refers to the global network of connected computers, which includes both public and private networks. Option E (FTP) is a file transfer protocol used for transferring files over networks.

Question 7

Information systems literacy focuses primarily on knowledge of information technology.

Accepted Answer

Information systems literacy involves not only knowledge of information technology but also understanding how information systems are used to solve business problems and support decision making. It includes knowledge of information systems concepts, hardware, software, databases, networks, security, and ethical issues.

Question 8

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own website is an information systems solution used to achieve customer intimacy.

Accepted Answer

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own website is an example of how information systems can be used to achieve customer intimacy. By providing these tools, UPS is able to offer customers personalized and convenient services, which can help build customer loyalty and satisfaction.

Question 9

Information technology (IT)consists of all hardware and software that a firm needs to use in order to achieve its business objectives.

Accepted Answer

This statement is true. IT encompasses all technology used by a firm, including hardware like computers and servers, as well as software applications, databases, networks, and other digital tools. Its purpose is to support and enable business processes, communication, collaboration, decision-making, and innovation.

Question 10

A firm that invests in a strong IS development team is making an investment in organizational complementary assets.

Accepted Answer

Organizational complementary assets refer to investments in complementary resources that enhance the effectiveness of an organization's primary investment, such as information technology. Building a strong IS development team is a form of investment in human resources, which is one of the primary types of complementary assets.

Question 11

All business processes are formally documented by an organization.

Accepted Answer

Not all organizations have every single business process formally documented. Some smaller businesses may have more informal processes, while larger organizations may have more extensive documentation.

Question 12

Which of the following deals with behavioral issues as well as technical issues surrounding the development,use,and impact of information systems used by managers and employees in the firm?
A)Information systems literacy
B)Information systems architecture
C)Business processes
D)Information technology infrastructure
E)Management information systems

Accepted Answer

Management information systems (MIS) deal with both technical and behavioral issues of information systems used by managers and employees in a firm. MIS focuses on the development, use, and impact of information systems on business processes and decision-making. Information systems literacy (A) refers to the knowledge and skills required to use information systems. Information systems architecture (B) deals with the design and structure of information systems. Business processes (C) refer to the specific set of activities that accomplish a business goal. Information technology infrastructure (D) deals with the hardware, software, and networks required to support the use of information systems.

Question 13

Creative work driven by new knowledge and information is a significant part of management responsibility.

Accepted Answer

Creative work, such as innovation and problem-solving, requires new knowledge and information to drive it. As such, it is a significant part of management responsibility to foster and support such work within an organization.

Question 14

Intranets link different systems and networks within a firm.

Accepted Answer

Intranets are internal networks that connect different systems and networks within a firm, allowing employees to share information and resources.

Question 15

There is little variation in returns on IT investment across firms.

Accepted Answer

There is significant variation in returns on IT investment across firms depending on various factors such as the nature of the industry, the level of technological maturity, the size of the firm, the market environment, and the quality of IT governance and management.

Question 16

Data is information that has been shaped into a form that is meaningful to human beings.

Accepted Answer

The answer of Data is information that has been shaped...

Question 17

Laws and regulations creating fair,stable market environments are examples of complementary social assets required to optimize returns from IT investments.

Accepted Answer

Laws and regulations that create fair and stable market environments can help businesses operate with more clarity and predictability, which can help them make more informed IT investment decisions, ultimately leading to better returns. Therefore, they are considered complementary social assets that can optimize returns from IT investments.

Question 18

Which field of study focuses on both a behavioral and technical understanding of information systems?
A)Sociology
B)Operations research
C)Economics
D)Computer science
E)Management information systems

Accepted Answer

Management information systems (MIS) is the field of study that focuses on both the behavioral and technical aspects of information systems. It involves studying how people interact with technology and how technology can be used to solve business problems. MIS combines elements of computer science, business, and management to develop strategies for managing and using information technology effectively in organizations.

Question 19

There are four major business functions: human resources; manufacturing and production; finance and accounting; and information technology.

Accepted Answer

The answer of There are four major business functions: human...

Question 20

Computers and programs are the only things required to produce the information an organization needs.

Accepted Answer

While computers and programs are important tools for producing information, they are not the only things required. Human input, data collection and analysis, and decision-making are also crucial components in producing accurate and valuable information for an organization.

Quiz 1: Information Systems in Global Business Today