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Organizational Communication
Quiz 12: Information and Communication Technologies Inat Work
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Question 21
Short Answer
______ are beneficial because customers can use a rating scale to rate service providers.
Question 22
True/False
A laptop, tablet, or a computer are all disclosure devices in the sense that they allow employers to disclose every an employee does using any of the aforementioned devices.
Question 23
True/False
While the classic definition of technology encompasses almost any object, the definition most useful when studying organizations focuses on the use of devices that mediate and construct relationships between the user and the world.
Question 24
Short Answer
Human resources directors may use ______ in order to make the best decisions about new hires and promotions.
Question 25
True/False
The more we utilize social media as a tool for exchanging and gaining knowledge, the more detectable our online activities become.
Question 26
Short Answer
As a result of some of the criticism around platform capitalism (specifically related to working conditions), some have suggested that platform ______ should be in place to address the size and power issues of these technology companies.
Question 27
True/False
Most algorithmic management is done by humans.
Question 28
Short Answer
Algorithms and data analytics may not always be an ______ tool to use because of technological biases.
Question 29
True/False
Users create meaning around technology, which in turn shapes how we use them.
Question 30
Short Answer
A ______ is not a database but a compilation of information from experts, lessons learned, and best practices that can be shared and used to make improvements within an organization.
Question 31
True/False
The build of the jobs of the future will include some aspect of technology.
Question 32
Short Answer
Companies build a presence for their own products on a digital infrastructure called a ______.
Question 33
True/False
Knowledge management is focused on disseminating information to the general public.
Question 34
True/False
Employees that take work home believe that it is only fair that the work environment reflect the same reciprocity in terms allowing employees to bring their home life to the workplace.
Question 35
Short Answer
______ can be either positive or negative depending on the meaning of the individual-organization relationship.
Question 36
Short Answer
______ is an employee's ability to effectively manage their role at work and their responsibilities at home.
Question 37
Short Answer
______ suggest that users look for technology that can support the complexity of topics they are discussing.
Question 38
True/False
Social presence theory asserts that we use technology as a means of separating ourselves and maintain our independence so that it is purely the focus on our social lives and not our work lives.