Question 1

What type of job stressor is likely to be present when two supervisors send conflicting instructions to the same employee?

Accepted Answer

This situation involves conflicting instructions, which creates a situation of role conflict for the employee.

Question 2

A job stressor is defined as

Accepted Answer

A job stressor is a condition or factor in the workplace that requires an adaptive response by the employee. It can be a physical or psychological demand on the employee, and they may experience stress or strain as a result. Examples of job stressors include high workload, low control over work tasks, poor relationships with coworkers or supervisors, and job insecurity. Job stressors are important to recognize and address because they can lead to negative health outcomes for employees, including burnout and mental health problems.

Question 3

Research has shown that high levels of role ambiguity and role conflict are NOT associated with

Accepted Answer

According to research, high levels of role ambiguity and role conflict may lead to job dissatisfaction, intention to quit, and anxiety, but they are not necessarily associated with very low performance.

Question 4

Interpersonal conflict has been shown to be related to

Accepted Answer

Interpersonal conflict can lead to physical strains, such as headaches and fatigue, psychological strains such as anxiety and depression, as well as behavioral strains such as decreased productivity and absenteeism. Therefore, all of the options (A, B, C) are correct.

Question 5

Allan is unsure of the expectations of his new job.He is most likely experiencing which of the following?

Accepted Answer

The answer of Allan is unsure of the expectations of...

Question 6

A condition or situation at work that requires an adaptive response on the part of the employee is called

Accepted Answer

A job stressor is a specific condition or situation that requires an adaptive response on the part of the employee, while job strain refers to the negative psychological and physiological responses that can result from the prolonged experience of job stressors. Stress is a broader term that refers to the body's response to any demand placed on it, whether it be positive or negative. Therefore, the best choice for the condition or situation at work that requires an adaptive response on the part of the employee is a job stressor.

Question 7

Jex and Beehr (1991)categorize job strains into three categories.Which of the following is NOT one of these categories?

Accepted Answer

Jex and Beehr (1991) categorize job strains into three categories: psychological reactions, physical reactions, and behavioral reactions. Emotional reactions are not listed as a separate category by them.

Question 8

Job stress that results from a lack of a clearly defined job function is called

Accepted Answer

Role ambiguity is the stress that results from an unclear or vague job function, where employees may not understand exactly what their responsibilities are, what tasks they should prioritize, or how to achieve their goals.

Question 9

Research on role ambiguity and role conflict has focused primarily on

Accepted Answer

Research on role ambiguity and role conflict has primarily focused on the psychological strains experienced by individuals when they are unsure of their job responsibilities and expectations (role ambiguity) or when there are conflicting demands on their time and energy (role conflict). While physical, behavioral, and emotional strains may also be present, the main focus is on the psychological impact.

Question 10

Psychological reactions to stress include which of the following?

Accepted Answer

The answer of Psychological reactions to stress include which of...

Question 11

Jackie has heard rumors that there is to be a downsizing in her department at New Millennium Enterprises.She realizes that she was the last one hired in the department and begins to worry about the security of her job.She begins to experience anxiety.Which category of job strain is she experiencing?

Accepted Answer

Jackie is experiencing psychological job strain, as evidenced by her anxiety and worry about the security of her job. Physical job strain would manifest in physical symptoms such as fatigue or muscle strain, behavioral job strain would involve changes in job performance or behavior, and emotional job strain would involve negative emotions such as depression or anger.

Question 12

Cancer and heart disease represent _________ strain.

Accepted Answer

Cancer and heart disease are both chronic illnesses that can require lifelong management and treatment, putting a long-term strain on both the individual and their support system.

Question 13

_________ is an aversive reaction by an employee to a situation at work that requires an adaptive response.

Accepted Answer

The answer of _________ is an aversive reaction by an...

Question 14

Sandra is torn between attending an important meeting at her office and her 10 year old daughter's baseball game.She is mostly experiencing a type of job stress known as

Accepted Answer

Extrarole conflict occurs when there is a conflict between an individual's work role and their personal role, such as being torn between attending an important meeting at work and attending a child's baseball game. The conflict arises because both roles are important to the individual and they feel as though they cannot fulfill both obligations. This type of conflict can lead to stress and burnout in the workplace.

Question 15

When Aaron took Organic Chemistry he discovered that the work was too difficult for him.That is,the __________ was very high for Aaron.

Accepted Answer

The word "difficult" suggests that the quality of the work was high, which makes option B, qualitative workload, the best choice. Option A, quantitative workload, refers to the amount of work rather than the difficulty level. Option C, work overload, implies that there was too much work rather than difficulty, and Option D, job strain, is a broader term that typically refers to psychological or physical stress in the workplace.

Question 16

Workload has been shown to be related to

Accepted Answer

Workload has been shown to be related to physical strains such as musculoskeletal disorders, psychological strains such as stress and burnout, and behavioral strains such as absenteeism and turnover intention. Therefore, option D is correct.

Question 17

Many teachers in community colleges in Florida are supposed to grade 5,000 words of writing from each of 150+ students in each semester.This is simply too much for them to do.That is,the___________ is very high.

Accepted Answer

The answer of Many teachers in community colleges in Florida...

Question 18

____________ is the extent to which employees are unclear about what their job functions and responsibilities are supposed to be.

Accepted Answer

Role ambiguity refers to the lack of clarity or uncertainty about one's job functions and responsibilities. This can lead to confusion, stress, and reduced job satisfaction.

Question 19

Flextime schedules consistently lead to improvements in

Accepted Answer

The answer of Flextime schedules consistently lead to improvements in
...

Question 20

Smoking and substance abuse are what forms of strain?

Accepted Answer

The answer of Smoking and substance abuse are what forms...

Quiz 11: Occupational Health Psychology