Question 1

Two methods for managing supply chain risk include utilizing a supply chain IT system and identifying backup suppliers.

Accepted Answer

Utilizing a supply chain IT system can help monitor and mitigate risk factors in the supply chain, while identifying backup suppliers can help maintain continuity in the event of disruptions or failures. Both strategies can be effective for managing supply chain risk.

Question 2

Fear,uncertainty,and doubt between people and organizations are some primary obstacles preventing organizations from sharing information with supply-chain partners,as well as among coworkers.

Accepted Answer

Fear, uncertainty, and doubt can lead to reluctance in sharing information among individuals and organizations, which can create obstacles in the integration of supply chain partners and coworkers.

Question 3

The most basic security system should include procedures and policies for securing facilities,personnel,computer systems,and freight shipments.

Accepted Answer

The statement is true. A basic security system should include procedures and policies for securing facilities, personnel, computer systems, and freight shipments.

Question 4

An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.

Accepted Answer

This statement is true. Identifying primary trading partners is a crucial step in supply chain integration as it helps a firm prioritize its efforts and focus on establishing strong relationships and effective communication channels with these key partners.

Question 5

It is important for all supply chain members to first understand the important characteristics upon which the supply chain end product is competing.Once this is understood,the supply chain members should all be using strategies consistent with those competitive characteristics when delivering their product and/or service.

Accepted Answer

It is important for supply chain members to understand the competitive characteristics of the end product and use strategies consistent with those characteristics to ensure successful delivery.

Question 6

According to the text,the ultimate goal in supply chain management is to create value for the services and products provided to end customers,which,in turn,will benefit the firms in the supply chain network.

Accepted Answer

The text states that the ultimate goal of supply chain management is to create value for the services and products provided to end customers, which will benefit the firms in the supply chain network. Therefore, the statement is true.

Question 7

RFID technology seeks to minimize supply chain visibility.

Accepted Answer

RFID technology seeks to increase supply chain visibility by providing real-time information on inventory levels, location of products, and movement of goods throughout the supply chain.

Question 8

According to the textbook,there are four key supply chain business processes: Purchasing,Manufacturing,Distribution,and Returns.

Accepted Answer

The answer of According to the textbook,there are four key...

Question 9

The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.

Accepted Answer

The development of functional silos is actually a hindrance to achieving successful supply chain process integration. Silos lead to a lack of communication and collaboration between departments, which can result in inefficiencies and breakdowns in the overall supply chain. Breaking down silos and promoting cross-functional collaboration is essential for successful supply chain integration.

Question 10

Successful supply chain management requires the development of inter-organizational performance metrics and supply-chain performance metrics to maintain and continuously improve the effectiveness of key internal and external processes.

Accepted Answer

Developing inter-organizational performance metrics and supply-chain performance metrics is essential for successful supply chain management as it helps to maintain and improve the effectiveness of key internal and external processes.

Question 11

Forward buying is when companies purchase very small amounts of inventory.

Accepted Answer

Forward buying is when companies purchase large amounts of inventory ahead of time in order to secure a lower price or ensure that they have enough inventory on hand to meet future demand.

Question 12

According to the text,training of supply chain partner employees is also known as collaborative education.

Accepted Answer

The text states that "Training of supply chain partner employees is sometimes called collaborative education."

Question 13

RFID tags,which stands for Radio Frequency Identification tag,is a technology that will be used to gain real-time inventory information about the geographic location of a product in an effort to insure that shelves are full and that supply chains are issuing replenishment orders in a timely fashion.

Accepted Answer

RFID tags use radio waves to communicate with readers, allowing for real-time inventory tracking and management.

Question 14

The order fulfillment process relies on forecasting and techniques used to smooth demand variabilities when disparities exist between demand and supply.

Accepted Answer

The answer of The order fulfillment process relies on forecasting...

Question 15

The phrases "customer relationship management" and "customer service management" are interchangeable supply chain terms.

Accepted Answer

While both terms relate to managing and serving customers, they refer to different aspects of the supply chain. Customer relationship management focuses on building long-term relationships with customers and enhancing their overall experience, while customer service management deals with the specific interactions and problem-solving that occur during customer service interactions.

Question 16

Manufacturing flow management is the key process that helps balance customer demand and the firm's output capabilities.

Accepted Answer

The answer of Manufacturing flow management is the key process...

Question 17

One of the key supply chain business processes is supplier relationship management,which seeks to forecast demand and coordinate purchasing and distribution in an effort to balance customer demand with the firm's manufacturing capacity.

Accepted Answer

Supplier relationship management focuses on developing and managing relationships with the suppliers who provide goods or services to the company, rather than forecasting demand and coordinating purchasing and distribution, which are tasks associated with other supply chain processes like demand planning and supply chain planning.

Question 18

When demand exceeds a supplier's finished goods available,a supplier may allocate product in proportion to what buyers ordered.This rationing often results in shortage gaming by the suppliers customers.

Accepted Answer

This is because when there is a shortage, customers will try to order more than they actually need to ensure they receive a sufficient amount of product, which can lead to further allocation issues for the supplier.

Question 19

Knowledge management solutions connect buyers and suppliers via the internet to aid in the integration of supply chains.

Accepted Answer

Knowledge management solutions can help facilitate communication and collaboration between buyers and suppliers, allowing for greater coordination and optimization of supply chains. This can lead to improved efficiency, cost savings, and better overall performance for businesses.

Question 20

Passive RFID Tags,which are mandated by Wal-Mart,are less expensive than active RFID tags,which have been used for healthcare and military applications.

Accepted Answer

Passive RFID tags require less technology and are thus less expensive than active RFID tags. This is why Wal-Mart mandates their use, as it allows for more affordable implementation across their stores. However, for applications like healthcare and military, where more advanced features and functionality may be required, active RFID tags may still be preferred despite their higher cost.

Quiz 13: Supply Chain Process Integration