Total quality management aims to improve quality by doing all of the following except:
A)reducing and eliminating errors.
B)streamlining activities.
C)continuously improving the production process.
D)eliminating non-value-added costs.

Question

Quizplus · Accepted Answer

Total quality management aims to improve quality by reducing and eliminating errors, streamlining activities, and continuously improving the production process. It does not aim to eliminate non-value-added costs.

Total Quality Management Aims to Improve Quality by Doing All