The _____ occurs when a manager uses only the lower end of the scale to rate employees.
A) leniency error
B) recency effect
C) primacy effect
D) strictness error

Question

Quizplus · Accepted Answer

The strictness error occurs when a manager rates all employees low on the performance scale, often because the manager believes that high ratings should be reserved for only exceptional performances.

The _____ Occurs When a Manager Uses Only the Lower