Question 1

The primary function of all managers is to command and control their officers.

Accepted Answer

The primary function of managers is to plan, organize, direct, and monitor the work of their employees. While some level of command and control may be necessary, it is not the primary function of a manager. Effective managers focus on creating a positive work environment, setting clear goals, providing guidance and support, and empowering their team members to perform their best work.

Question 2

The managerial functions are influenced by ________.
A)changing environmental demands
B)managerial knowledge and competence
C)nature and type of activity
D)all of the above

Accepted Answer

The managerial functions (planning, organizing, leading, and controlling) are influenced by changing environmental demands, managerial knowledge and competence, as well as the nature and type of activity being managed. Therefore the correct answer is D, all of the above.

Question 3

All police organizations expect managers to act and make decisions on their behalf.

Accepted Answer

Yes, police organizations rely on their managers to act as representatives and make important decisions on behalf of their organization.

Question 4

Police managers who function as police trainers are ________.
A)line managers
B)staff managers
C)tactical managers
D)temporary managers

Accepted Answer

Police trainers are usually staff managers because they are responsible for developing and implementing the training programs and policies. They do not have direct authority over line personnel, but work to support and enhance their skills and abilities. Tactical managers are responsible for overseeing specific operations, while temporary managers are appointed on a short-term basis to address specific issues or projects.

Question 5

Staff managers assist and advise line managers in the accomplishment of organizational goals and objectives.

Accepted Answer

Staff managers are responsible for supporting and advising line managers in various aspects of organizational management, such as human resources, finance, and operations. Their goal is to help line managers achieve the organization's objectives more efficiently and effectively by providing expertise, resources, and guidance.

Question 6

Managers will enhance their effectiveness at achieving organizational objectives by ________.
A)increasing the size of their departments
B)maintaining strict discipline when managing the officers
C)understanding the impact of human behavior in the work setting
D)providing as little direction as possible

Accepted Answer

Understanding the impact of human behavior in the work setting is crucial in effectively managing employees and achieving organizational objectives. It allows managers to communicate effectively, motivate employees, and create a positive work environment. Increasing department size or maintaining strict discipline may not necessarily lead to increased effectiveness, and providing too little direction can lead to confusion and inefficiency.

Question 7

As an individual moves up in the hierarchy of a police department,conceptual skills become more important than technical skills.

Accepted Answer

As an individual moves up in the hierarchy of a police department, they are expected to have a broader understanding of the department as a whole and to be able to make complex decisions based on that understanding. This requires strong conceptual skills such as strategic thinking, problem-solving, and decision-making rather than just technical skills.

Question 8

What level of management is concerned with strategically how the goals and objectives interrelate with the needs of government and community?
A)executive level
B)middle management level
C)supervisory level
D)operational level

Accepted Answer

The executive level of management is concerned with the overall strategic direction of the organization and how it aligns with the needs of various stakeholders, including government and community. This level of management typically sets the overarching goals and objectives for the organization and oversees the implementation of policies and procedures to achieve them.

Question 9

Management is a continuing process that involves activities focusing on the identification,refinement,and attainment of objectives by the effective application of resources.

Accepted Answer

Management is indeed a continuous process that aims to achieve objectives by using available resources effectively.

Question 10

CompStat is a management system developed during the professional reform movement of the early 20th century.

Accepted Answer

CompStat is a management system developed in the early 1990s by the New York City Police Department under the leadership of Commissioner William J. Bratton. It involves the use of data analysis to identify crime patterns and trends, and then deploying resources to address those issues.

Question 11

Police chief executives and their management teams provide organizational direction by all of the following methods EXCEPT ________.
A)development of mission,vision,goals,and objectives
B)creation of strategic,operational,procedural,tactical,and budgetary plans
C)controlling and assessing departmental activities
D)providing special assignments and favors for political supporters

Accepted Answer

Providing special assignments and favors for political supporters is not a legitimate method of providing organizational direction and goes against principles of fairness and impartiality. The other options listed are valid methods for police chief executives and their management teams to provide organizational direction.

Question 12

Human skills help managers take a systems view of their department's mission and goals.

Accepted Answer

Human skills primarily involve the ability to work well with other people both individually and in a group, rather than taking a systems view of the department's mission and goals, which is more related to conceptual skills.

Question 13

Management is all of the following EXCEPT ________.
A)continuing process
B)focused on attainment of objectives
C)effective application of resources
D)focused on command,control,and discipline of workers

Accepted Answer

Management is not exclusively focused on command, control, and discipline of workers, but rather on the effective use of all organizational resources to achieve specific objectives. This view of management has shifted from a more authoritarian, hierarchical perspective to a more collaborative, inclusive perspective that recognizes the importance of employee engagement, empowerment, and teamwork.

Question 14

Effective organizations are characterized by a ________.
A)threatening environment
B)blending of line and staff managers
C)positive working environment
D)centralized command and control system

Accepted Answer

Effective organizations are characterized by a positive working environment that encourages collaboration, communication, and innovation among its members. A threatening environment or centralized command and control system can stifle ideas and creativity, while a blending of line and staff managers can be helpful but is not necessarily a defining characteristic of effective organizations.

Question 15

Middle managers are responsible for the translation of departmental goals into the day-to-day tasks of operational units.

Accepted Answer

Middle managers are responsible for taking the goals set by top-level managers and ensuring they are implemented within their respective departments. They break down these overarching goals into smaller tasks and delegate them to their teams to achieve successful completion.

Question 16

One of the more demanding requirements is that police chief executives ________.
A)supervise the day-to-day department activities
B)interpret policy and procedures
C)prepare the department to meet present and future needs
D)accomplish short term goals

Accepted Answer

While police chief executives may also supervise day-to-day activities, interpret policy and procedures, and accomplish short-term goals, preparing the department to meet present and future needs is a more demanding and complex requirement. It involves strategic planning, resource allocation, stakeholder engagement, community outreach, risk management, and performance evaluation. It also requires a long-term perspective, adaptability, innovation, collaboration, and ethical leadership. Therefore, a police chief executive who excels in this requirement is likely to be successful in overall organizational performance and community satisfaction.

Question 17

Senior police department administrators function at the technical and operational level of the organization.

Accepted Answer

Senior police department administrators function at the strategic level of the organization, not the technical and operational level. They are responsible for setting goals, developing policies, and allocating resources to achieve organizational objectives.

Question 18

The control function involves ________.
A)developing plans
B)monitoring performance activities
C)influencing community leaders
D)task analysis

Accepted Answer

The control function involves monitoring performance activities, which includes collecting data and analyzing the results to ensure that goals and objectives are being met. Developing plans, influencing community leaders, and task analysis are all part of other management functions such as planning, leading, and organizing.

Question 19

The four primary functions of management include all of the following EXCEPT ________.
A)planning
B)organizing
C)managing
D)controlling

Accepted Answer

"Managing" is not a primary function of management; rather, it is an overarching term that encompasses all of the other functions. The four primary functions are planning, organizing, leading (also called directing), and controlling.

Question 20

If police managers are to be effective,they must pay increasing attention to the interpersonal aspects of the managerial role.

Accepted Answer

Police managers must not only focus on administrative tasks but also develop strong relationships with their subordinates, peers, and superiors to ensure effective communication, collaboration, and motivation within the department. Therefore, paying attention to the interpersonal aspects of the managerial role is critical for their success.

Quiz 1: Dynamics of Management: Managers and Organizational Behavior

The primary function of all managers is to command and control their officers.

The managerial functions are influenced by ________.

All police organizations expect managers to act and make decisions on their behalf.

Police managers who function as police trainers are ________.

Staff managers assist and advise line managers in the accomplishment of organizational goals and objectives.

Managers will enhance their effectiveness at achieving organizational objectives by ________.

As an individual moves up in the hierarchy of a police department,conceptual skills become more important than technical skills.

What level of management is concerned with strategically how the goals and objectives interrelate with the needs of government and community?

Management is a continuing process that involves activities focusing on the identification,refinement,and attainment of objectives by the effective application of resources.

CompStat is a management system developed during the professional reform movement of the early 20th century.

Police chief executives and their management teams provide organizational direction by all of the following methods EXCEPT ________.

Human skills help managers take a systems view of their department's mission and goals.

Management is all of the following EXCEPT ________.

Effective organizations are characterized by a ________.

Middle managers are responsible for the translation of departmental goals into the day-to-day tasks of operational units.

One of the more demanding requirements is that police chief executives ________.

Senior police department administrators function at the technical and operational level of the organization.

The control function involves ________.

The four primary functions of management include all of the following EXCEPT ________.

If police managers are to be effective,they must pay increasing attention to the interpersonal aspects of the managerial role.