Case 3.1

Miguel has a big sales presentation tomorrow.He's planning how to adapt his presentation to meet the needs of his customer.Miguel would describe himself as highly competitive,outgoing,and talkative,and also disciplined,serious,and formal.His customer,Regina,listens to him attentively,expresses herself thoughtfully and deliberately,and would describe herself as easygoing,friendly,and casual.
-Refer to Case 3.1.Regina probably has a(n) ____ communication style.
A) emotive
B) directive
C) supportive
D) reflective

Question

Case 3.1
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Miguel has a big sales presentation tomorrow.He's planning how to adapt his presentation to meet the needs of his customer.Miguel would describe himself as highly competitive,outgoing,and talkative,and also disciplined,serious,and formal.His customer,Regina,listens to him attentively,expresses herself thoughtfully and deliberately,and would describe herself as easygoing,friendly,and casual.
-Refer to Case 3.1.Regina probably has a(n) ____ communication style.
A) ​emotive
B) ​directive
C) ​supportive
D) ​reflective

Quizplus · Accepted Answer

Regina's characteristics of being attentive, thoughtful, easygoing, friendly, and casual suggest a supportive communication style, which is marked by a willingness to listen and a preference for a friendly, non-confrontational approach.

Case 3.1 ​Miguel Has a Big Sales Presentation Tomorrow.He's Planning How to Planning

Case 3.1 Miguel Has a Big Sales Presentation Tomorrow.He's Planning How to Planning