Question 1

Match each item with a statement below.

-Metrics based on the results of work performed

Accepted Answer

The answer of Match each item with a statement below.

-Metrics...

Question 2

Match each item with a statement below.

-Based on aspects of an organization or an individual's actions that could impact overall quality or organizational performance

Accepted Answer

The answer of Match each item with a statement below.

-Based...

Question 3

Match each item with a statement below.

-Developed a model of care that is a "patient-centered,holistic approach to health care,promoting mental,emotional,spiritual,social,and physical healing"

Accepted Answer

Planetree is an organization focused on improving patient-centered care through a holistic approach to health care.
Note: None of the other statements match Planetree's model of care.

Question 4

Match each item with a statement below.

-Incorporates a culture and processes to "radically reduce system failures and effectively respond when failures occur"

Accepted Answer

The statement describes the concept of high-reliability organizations, which prioritize safety and preventing errors in their processes.

Question 5

Match each item with a statement below.

-Designed to decrease medical errors and enhance patient safety

Accepted Answer

The answer of Match each item with a statement below.

-Designed...

Question 6

Match each item with a statement below.

-Indicators of the activities involved in carrying out work in an organization

Accepted Answer

Process measures of quality are indicators of the activities involved in carrying out work in an organization, such as the time it takes to complete a task, the number of errors made, or the efficiency of the process.

Answer: A, F
 Outcome measures and structural measures of quality are also important in assessing an organization's performance. Outcome measures look at the final results of the work, such as patient satisfaction or the effectiveness of a treatment, while structural measures examine the organization's systems and structures that support quality, such as staffing levels or technology resources.

Answer: B, C, D, E, G, H, I
 These are all approaches or initiatives that organizations may use to improve quality of care, but they are not indicators of the activities involved in carrying out work in an organization. for instance; Planetree is a model of patient-centered care, quality improvement interventions are strategies for improving care, total quality management is an organizational philosophy, business process reengineering is a method for redesigning work processes, pay-for-performance is a strategy for incentivizing quality improvement, the Pebble Project is a research and innovation initiative, and high-reliability organizations are organizations that have a strong focus on safety and quality.

Question 7

Match each item with a statement below.

-A participative,systematic approach to planning and implementing QI in quality

Accepted Answer

Total Quality Management (TQM) is a participative, systematic approach to planning and implementing quality improvement (QI) in quality. It involves the continuous improvement of organizational processes, involving all employees and focusing on customer satisfaction.

Question 8

Match each item with a statement below.

-Describes efforts to radically review and reorganize existing,or adopt new and innovative,work processes designed to improve customer value,organizational efficiency,and market competitiveness

Accepted Answer

Business process reengineering is the specific term used to describe the efforts to radically review and reorganize existing, or adopt new and innovative, work processes designed to improve customer value, organizational efficiency, and market competitiveness.

Answer: D
 Total quality management is a broader concept that refers to the overall management approach that aims for long-term success through customer satisfaction. It involves continuous improvement of all organizational processes, including the use of quality improvement interventions and outcome and structural measures of quality.

Answer: C
 Quality improvement interventions are specific actions taken to improve the quality of care and services provided. They can include process measures of quality, such as tracking the timeliness and accuracy of medication administration, or outcome measures of quality, such as patient satisfaction scores.

Answer: H
 The Pebble Project is a specific initiative focused on promoting patient-centered care through the implementation of various design and technology solutions. It is not specifically related to quality improvement interventions or measures.

Answer: B, I 
 The Planetree model is a patient-centered approach to care that emphasizes holistic healing, empowerment, and connection with caregivers. High-reliability organizations are those that operate in complex, high-risk environments and are able to maintain safety and quality despite potential errors or failures. Neither of these concepts is specifically related to quality improvement interventions or measures.

Answer: G 
 Pay-for-performance is a payment model in which providers are given financial incentives for meeting certain quality or performance metrics. It is a strategy for improving care quality that can be supported by quality improvement interventions and measures.

Question 9

Match each item with a statement below.

-Reimbursement for health care services that is designed to link payment incentives to quality and performance outcomes

Accepted Answer

Pay-for-performance is the reimbursement strategy that links payment incentives to quality and performance outcomes.

Question 10

Match each item with a statement below.

-Initiative through the Center for Health Design,which is working with partners to develop facilities that incorporate "evidence-based design" features demonstrated to reduce errors,improve quality and efficiency,and improve work experience

Accepted Answer

The Pebble Project is specifically mentioned as the initiative that is working with partners to incorporate evidence-based design features into healthcare facilities.

Quiz 9: Improving Quality in Health Care Organizations Hcos

Match each item with a statement below. -Metrics based on the results of work performed

Match each item with a statement below. -Based on aspects of an organization or an individual's actions that could impact overall quality or organizational performance

Match each item with a statement below. -Developed a model of care that is a "patient-centered,holistic approach to health care,promoting mental,emotional,spiritual,social,and physical healing"

Match each item with a statement below. -Incorporates a culture and processes to "radically reduce system failures and effectively respond when failures occur"

Match each item with a statement below. -Designed to decrease medical errors and enhance patient safety

Match each item with a statement below. -Indicators of the activities involved in carrying out work in an organization

Match each item with a statement below. -A participative,systematic approach to planning and implementing QI in quality

Match each item with a statement below. -Describes efforts to radically review and reorganize existing,or adopt new and innovative,work processes designed to improve customer value,organizational efficiency,and market competitiveness

Match each item with a statement below. -Reimbursement for health care services that is designed to link payment incentives to quality and performance outcomes

Match each item with a statement below. -Initiative through the Center for Health Design,which is working with partners to develop facilities that incorporate "evidence-based design" features demonstrated to reduce errors,improve quality and efficiency,and improve work experience