Question 1

Because tacit knowledge is so difficult to communicate,_______ might be the single best way to acquire it.

Accepted Answer

Modelling involves observing and imitating others, which is effective for acquiring tacit knowledge that is not easily articulated.

Question 2

Susan always focuses on demonstrating her ability so that her co-workers think favourably of her.Susan can be said to have a(n):

Accepted Answer

Susan's behavior aligns with a performance-prove orientation, where she aims to demonstrate her competence to gain favorable judgments from others.

Question 3

When employees observe the actions of others,learn from what they observe,and then repeat what they have observed,they are engaging in:

Accepted Answer

Behavioural modelling is a type of learning in which individuals observe the actions of others, learn from what they observe, and then repeat what they have observed.

Question 4

From an organization's perspective,the _____ knowledge its employees accumulate may be the single most important strategic asset a company possesses.

Accepted Answer

Tacit knowledge is the personal, context-specific, and hard-to-formalize knowledge that employees accumulate through experience, making it a crucial strategic asset for organizations.

Question 5

The last step of behaviour modelling is:

Accepted Answer

Reinforcement is the last step in behavior modeling, where the learned behavior is strengthened and maintained through rewards or feedback.

Question 6

Which schedule of reinforcement does Christine use for rewarding class participation?

Accepted Answer

The answer of Which schedule of reinforcement does Christine use...

Question 7

In the third step of behavioural modelling,not only must the learner have the requisite knowledge and physical skills to be able to perform the task;they must translate what they have observed into action.This is the:

Accepted Answer

The production process involves translating observed behavior into action, requiring the learner to have the necessary knowledge and skills to perform the task.

Question 8

A supervisor walking around at different points of time every day is a good example of a:

Accepted Answer

A variable interval schedule involves reinforcement at unpredictable time intervals, similar to a supervisor walking around at different times each day.

Question 9

Every time an employee gets a paycheck after a predetermined period of time,he/she is being reinforced on a:

Accepted Answer

A fixed interval schedule provides reinforcement after a set period of time, which aligns with receiving a paycheck at regular intervals.

Question 10

In the second step of behavioural modelling,the learner actually needs to remember exactly what the model's behaviour was and how they did it.This is the:

Accepted Answer

The retention process involves remembering the observed behavior and how it was performed, which is crucial for later reproduction of the behavior.

Question 11

Which contingency of reinforcement does Christine use to get students to participate in class?

Accepted Answer

Christine uses positive reinforcement to encourage students to participate by providing a reward or positive outcome when they do so.

Question 12

Which contingency of reinforcement does Christine use to get students to come to class on-time or early?

Accepted Answer

The answer of Which contingency of reinforcement does Christine use...

Question 13

When an individual has a(n)_______,building competence is deemed more important than demonstrating competence.

Accepted Answer

A learning orientation emphasizes the importance of developing new skills and knowledge, prioritizing the process of learning over merely showing existing competence.

Question 14

Which of these represent the first step in the behaviour modelling process?

Accepted Answer

The first step in the behavior modeling process is attentional processes, where the individual focuses on and observes the behavior to be learned.

Question 15

Chris has consistently tried to demonstrate his ability so that his colleagues will not think poorly of him.Chris appears to have a(n):

Accepted Answer

The answer of Chris has consistently tried to demonstrate his...

Question 16

Suspending an employee for showing up to work late,assigning job tasks generally seen as demeaning for not following safety procedures,or even firing an employee for gross misconduct are all examples of:

Accepted Answer

These actions are examples of punishment, as they are intended to decrease undesirable behavior by imposing negative consequences.

Question 17

Which of the following happens when a specific consequence follows each and every occurrence of a desired behaviour?

Accepted Answer

Continuous reinforcement schedule occurs when a specific consequence follows each and every occurrence of a desired behavior, reinforcing it consistently.

Question 18

Decisions that become somewhat automatic because a person's knowledge allows them to recognize and identify a situation and the course of action that needs to be taken are called:

Accepted Answer

Programmed decisions are those that are routine and repetitive, allowing individuals to make them automatically based on their knowledge and experience.

Question 19

Which theory argues that people in organizations have the ability to learn through the observations of others?

Accepted Answer

Social learning theory posits that people can learn new behaviors and skills by observing others, making it the correct choice.

Question 20

A slot machine is an example of a _______ reinforcement schedule.

Accepted Answer

A slot machine operates on a variable reinforcement schedule, specifically a variable ratio schedule, where the reinforcement (winning money) is unpredictable and based on a certain number of responses (pulling the lever). This creates a high rate of responding because the person is unsure when they will win again, and they want to keep trying.

Quiz 9: Learning and Decision Making