Question 1

What approach is used to settle disputes between the government and public employees like firefighters and police officers?

Accepted Answer

The answer of What approach is used to settle disputes...

Question 2

All of the following are weapons that labour can use to pressure management throughout contract negotiations except a

Accepted Answer

A lockout is not a weapon that labor can use to pressure management. It is the opposite of a strike, where management shuts down operations and prevents employees from working. Therefore, it cannot be used by labor to pressure management during contract negotiations. The other options listed (slowdown, picket, boycott, and strike) are all used by labor to put pressure on management during negotiations.

Question 3

A series of exercises in which management candidates perform realistic management tasks while being observed by appraisers is which of the following?

Accepted Answer

An assessment centre is a process where candidates perform various tasks and exercises that simulate real-life management scenarios, allowing appraisers to evaluate their skills and competencies.

Question 4

What are the specific skills,education and experience needed to perform a job called?

Accepted Answer

Job specification refers to the specific skills, education, and experience needed to perform a job.

Question 5

Informal interactions among managers,both inside and outside the office to discuss mutual problems,solutions and opportunities is

Accepted Answer

Networking involves informal interactions among managers to discuss mutual problems, solutions, and opportunities.

Question 6

When a union that is striking asks the employer's customers to stop buying the employer's products,the union is requesting a(n)

Accepted Answer

A boycott is a deliberate act of not buying or using a product from a certain company or entity in order to exert economic pressure for various reasons, such as labor disputes. When a union is on strike, they might call for a boycott to put pressure on the employer to come to an agreement.

Question 7

Which of the following is a set of organizational activities directed at attracting,developing and maintaining an effective workforce?

Accepted Answer

Human resource management encompasses all activities related to attracting, developing, and maintaining an effective workforce, including recruitment, training, development, and retention.

Question 8

After negotiations failed,Acme Baskets,Inc.may choose to use a(n)________ to prevent union employees from coming to work.

Accepted Answer

A lockout is a labor action initiated by an employer, where the employer prevents employees from working by maintaining a lock on the workplace, effectively shutting down operations until an agreement is reached. In this scenario, if negotiations have failed and Acme Baskets, Inc. wants to prevent union employees from coming to work, a lockout would be the most appropriate option.

Question 9

A formal program for evaluating how well an employee is performing the job is a(n)

Accepted Answer

A performance appraisal is a formal program for evaluating how well an employee is performing the job.

Question 10

In which of the following dispute resolution alternatives does the neutral third party dictate a settlement between the two sides,which have agreed to submit to outside judgment?

Accepted Answer

In arbitration, the neutral third party (the arbitrator) listens to arguments and evidence presented by both sides and then makes a decision that both parties have agreed to abide by. This is different from mediation, where the neutral third party helps facilitate communication and negotiation between the two sides but does not impose a solution.

Question 11

Suppose that your union is unable to reach an agreement with company management.You get a call from your union steward telling you to be at the plant entrance at 8 a.m.with a large sign reading "Unfair to Workers." This activity is called

Accepted Answer

Picketing involves the act of demonstrating or protesting outside a workplace or business by displaying signs and banners to raise awareness and garner public support for the workers' cause. It is a legal activity that allows workers to exercise their right to free speech and peaceful assembly without interrupting or disrupting normal business operations. A wildcat strike is an unauthorized and illegal work stoppage by employees without the knowledge or approval of the union leadership. Boycotting involves refusing to buy or use certain products or services as a form of protest or pressure against a company. Striking is a legal work stoppage by unionized employees after an impasse in contract negotiations. Corporate campaigning involves publicizing and exposing the unethical or unfair practices of a company to damage its reputation and pressure it to change its behavior.

Question 12

Having a more experienced manager sponsor and teach a less experienced manager is called

Accepted Answer

Mentoring involves a more experienced individual providing guidance, support, and advice to a less experienced person, often in a professional setting.

Question 13

What are the objectives,responsibilities and key tasks of a job called?

Accepted Answer

A job description outlines the objectives, responsibilities, and key tasks associated with a job.

Question 14

In arbitration

Accepted Answer

In arbitration, the arbitrator's decision is legally binding on both parties. This means that both parties are obligated to follow the decision made by the arbitrator.

Question 15

Six automotive companies have been getting together to plan strategies and to exchange information about how to manage relations with unions.This group is known as

Accepted Answer

An employers' association is a group of employers who come together to discuss business-related issues such as managing employee relations, bargaining with unions, and government regulations. This group of six automotive companies is likely an employers' association as they are specifically discussing strategies for managing relations with unions.

Question 16

What is the process of introducing new employees to the company's policies and programs,the co-workers and supervisors they will interact with and the nature of their job called?

Accepted Answer

Orientation is the process of introducing new employees to the company's policies, programs, co-workers, supervisors, and the nature of their job.

Question 17

A(n)________ helps the two sides in a labour dispute clarify the issues that are separating them,while a ________ advises the disputing parties about specific steps they might take to reach a(n)settlement.

Accepted Answer

The answer of A(n)________ helps the two sides in a...

Question 18

An approach to improving interview validity by asking questions that focuses the interview much more on behaviour than on what a person says is which kind of interviewing?

Accepted Answer

Behaviour-based interviewing focuses on past behavior as an indicator of future performance, asking candidates to provide examples of how they have handled situations in the past.

Question 19

________ are temporary or permanent replacements for striking workers.

Accepted Answer

Strikebreakers are temporary or permanent replacements for striking workers.

Question 20

In a(n)________,a third party suggests,but does not impose,a settlement to a labour dispute.

Accepted Answer

Mediation involves a neutral third party who assists the parties in reaching their own resolution to a dispute. Unlike arbitration, a mediator does not impose a solution but suggests possible options for the parties to consider.

Quiz 8: Managing Human Resources and Labour Relations

What approach is used to settle disputes between the government and public employees like firefighters and police officers?

All of the following are weapons that labour can use to pressure management throughout contract negotiations except a

A series of exercises in which management candidates perform realistic management tasks while being observed by appraisers is which of the following?

What are the specific skills,education and experience needed to perform a job called?

Informal interactions among managers,both inside and outside the office to discuss mutual problems,solutions and opportunities is

When a union that is striking asks the employer's customers to stop buying the employer's products,the union is requesting a(n)

Which of the following is a set of organizational activities directed at attracting,developing and maintaining an effective workforce?

After negotiations failed,Acme Baskets,Inc.may choose to use a(n) ________ to prevent union employees from coming to work.

A formal program for evaluating how well an employee is performing the job is a(n)

In which of the following dispute resolution alternatives does the neutral third party dictate a settlement between the two sides,which have agreed to submit to outside judgment?

Suppose that your union is unable to reach an agreement with company management.You get a call from your union steward telling you to be at the plant entrance at 8 a.m.with a large sign reading "Unfair to Workers." This activity is called

Having a more experienced manager sponsor and teach a less experienced manager is called

What are the objectives,responsibilities and key tasks of a job called?

In arbitration

Six automotive companies have been getting together to plan strategies and to exchange information about how to manage relations with unions.This group is known as

What is the process of introducing new employees to the company's policies and programs,the co-workers and supervisors they will interact with and the nature of their job called?

A(n) helps the two sides in a labour dispute clarify the issues that are separating them,while a advises the disputing parties about specific steps they might take to reach a(n) settlement.

An approach to improving interview validity by asking questions that focuses the interview much more on behaviour than on what a person says is which kind of interviewing?

________ are temporary or permanent replacements for striking workers.

In a(n) ________,a third party suggests,but does not impose,a settlement to a labour dispute.

Quiz 8: Managing Human Resources and Labour Relations

What approach is used to settle disputes between the government and public employees like firefighters and police officers?

All of the following are weapons that labour can use to pressure management throughout contract negotiations except a

A series of exercises in which management candidates perform realistic management tasks while being observed by appraisers is which of the following?

What are the specific skills,education and experience needed to perform a job called?

Informal interactions among managers,both inside and outside the office to discuss mutual problems,solutions and opportunities is

When a union that is striking asks the employer's customers to stop buying the employer's products,the union is requesting a(n)

Which of the following is a set of organizational activities directed at attracting,developing and maintaining an effective workforce?

After negotiations failed,Acme Baskets,Inc.may choose to use a(n) ________ to prevent union employees from coming to work.

A formal program for evaluating how well an employee is performing the job is a(n)

In which of the following dispute resolution alternatives does the neutral third party dictate a settlement between the two sides,which have agreed to submit to outside judgment?

Suppose that your union is unable to reach an agreement with company management.You get a call from your union steward telling you to be at the plant entrance at 8 a.m.with a large sign reading "Unfair to Workers." This activity is called

Having a more experienced manager sponsor and teach a less experienced manager is called

What are the objectives,responsibilities and key tasks of a job called?

In arbitration

Six automotive companies have been getting together to plan strategies and to exchange information about how to manage relations with unions.This group is known as

What is the process of introducing new employees to the company's policies and programs,the co-workers and supervisors they will interact with and the nature of their job called?

A(n) ________ helps the two sides in a labour dispute clarify the issues that are separating them,while a ________ advises the disputing parties about specific steps they might take to reach a(n) settlement.

An approach to improving interview validity by asking questions that focuses the interview much more on behaviour than on what a person says is which kind of interviewing?

________ are temporary or permanent replacements for striking workers.

In a(n) ________,a third party suggests,but does not impose,a settlement to a labour dispute.

A(n) helps the two sides in a labour dispute clarify the issues that are separating them,while a advises the disputing parties about specific steps they might take to reach a(n) settlement.