Question 1

Which of the following is an important criterion to be considered when setting goals for employees.

Accepted Answer

All the options listed are important criteria for setting goals for employees. Goals should be challenging yet achievable, feedback is necessary for progress tracking, and acceptance of goals by employees ensures their commitment and motivation.

Question 2

Due to Carly's influence on increasing profits as manager of the Marble Flooring Division,her company decided to increase her salary from $60,000 per year to $70,000 per year. This is an example of which of the following reward systems?

Accepted Answer

Merit pay is a reward system where an individual's pay is increased based on their contributions to the company, such as through increased profits or improved efficiency. In this case, Carly's salary increase is directly linked to her influence on increasing profits, making it an example of a merit pay system. The other answer options (stock ownership plan, continuance commitment, awards, and non-monetary reward plan) do not apply to the situation described.

Question 3

Which of the following candidates should be selected for the job?

Accepted Answer

Each of the options provided represents a valid criterion for selecting a candidate for a job. Success on the job, match to job requirements, qualifications, and fit with organizational culture are all important factors to consider in the hiring process.

Question 4

Which of the following candidates for a job would tend to be most likely to be chosen in the typical interview?

Accepted Answer

Research has shown that interviewers tend to be biased towards candidates who are attractive to them, even if they may not be the most qualified for the job. This is known as the "beauty is good" stereotype. Therefore, in a typical interview, an attractive candidate may be more likely to be chosen over a more qualified but less attractive candidate.

Question 5

Which of the following interview structures is most valid in determining the most qualified applicant?

Accepted Answer

Highly-structured interviews have been shown to be the most valid in determining the most qualified applicant. These interviews involve asking all candidates the same set of questions in the same order and evaluating their responses using a standardized scoring system. This approach minimizes interviewer bias and ensures a fair and consistent evaluation of all candidates. Standard employment interviews, traditional interviews, on-the-spot interviews, and impromptu interviews are all less structured and therefore more susceptible to interviewer bias and other sources of error.

Question 6

According to Expectancy Theory,which of the following conditions help to increase motivation?

Accepted Answer

All of the above conditions must be present to increase motivation, as per the Expectancy Theory. The individual must believe that their effort will result in performance, and that good performance will be rewarded. Additionally, the rewards being offered must be desirable to the individual.

Question 7

According to the authors,which of the following characteristics should goals have in order to be motivational?

Accepted Answer

The answer of According to the authors,which of the following...

Question 8

Selection tools must have which of the following in order to be useful when hiring for a position?

Accepted Answer

In order to be useful when hiring for a position, selection tools must have validity, meaning they measure what they are designed to measure and accurately predict job performance. Low cost and outsourcing may be desirable, but they are not essential for a selection tool to be useful. The use of the selection tool by a professional human resources person may improve the reliability and fairness of the hiring process, but it is not a requirement for the tool to be useful.

Question 9

Lisa Runo,a local broker,is having trouble getting her employees to achieve their individual goals. Consequently,she decided to give incentives to those who reach their goals. Incentives are a way to increase __________ among employees.

Accepted Answer

Incentives are a form of motivation that can inspire employees to work harder and achieve their goals. This can ultimately improve performance and productivity within the company.

Question 10

In Expectancy Theory,the belief that good performance will be rewarded is known as

Accepted Answer

Instrumentality is the belief in the expectancy theory of motivation that if one does meet performance expectations, he or she will receive a greater reward. This component reflects the individual's belief that a particular outcome is contingent on accomplishing a specific level of performance.

Question 11

Which of the following is not a true statement addressing how entrepreneurs can maintain motivation among employees?

Accepted Answer

All the other options are true statements about how entrepreneurs can maintain motivation among employees, but option E is not true. Leaving the determination of how to use new equipment up to the employees may lead to confusion and frustration, rather than motivation. It is important for entrepreneurs to provide training and guidance on how to use new equipment to ensure employees feel equipped to do their job well.

Question 12

Caterpillar Inc.distributes 2% of its company profits to employees every year. This performance plan is known as

Accepted Answer

The performance plan described in the question is profit sharing plan, where a portion of the company's profits is distributed to its employees. This is different from merit pay plan, which rewards employees for their individual performance, and employee stock ownership, which allows employees to own a portion of the company's stock. Bonuses can also be given to employees for their individual or team performance, but profit sharing specifically involves a percentage of the company's profits being distributed among employees.

Question 13

Which of the following is a problem with the personal interview when used to select people to hire?

Accepted Answer

Both options A and B are problems with the personal interview when used to select people to hire. Option C is incorrect as the personal interview is known for having low to moderate validity. Therefore, options A and B being correct and option C being incorrect lead to the conclusion that the correct answer is D.

Question 14

A business has many employees who like flexible working hours. Because the flexible working hours do not interfere with good performance,the manager decides to use flexible working hours as a reward. In this situation,flexible working hours are what type of reward?

Accepted Answer

Flexible working hours are a nonmonetary reward, as they do not involve direct financial compensation.

Question 15

Which of the following tends to have the highest validity in hiring someone for a job?

Accepted Answer

Structured interviews tend to have the highest validity in hiring someone for a job because they are designed to be consistent and objective. The interviewer asks the same set of predetermined questions to all candidates, eliminating biases and ensuring that all candidates are evaluated on the same criteria. This increases the reliability and accuracy of the interview process.

Question 16

A part of expectancy theory of motivation is defined as the belief an employee holds that expending effort will improve performance. This is known as

Accepted Answer

This part of expectancy theory is referred to as expectancy, which is the belief that effort will lead to improved performance. Instrumentality refers to the belief that improved performance will lead to certain outcomes or rewards, while valence is the value an individual places on those outcomes or rewards. Affective commitment and continuance commitment are related to employee attachment to their job or organization, and are not directly related to expectancy theory of motivation.

Question 17

Rewarding the "employee of the month" with the closest parking spot could be a way to...

Accepted Answer

Rewarding the "employee of the month" with the closest parking spot is a cost-effective method (A), can be highly desirable for employees (B), helps keep employees motivated (C), and encourages them to work towards specific achievements (D).

Question 18

Why might very talented individuals who are well qualified to work for a larger organization with more job security take a large risk when working for a new venture?

Accepted Answer

Talented individuals may take a risk with a new venture because they believe there is greater potential for rewards. In a smaller firm, equity may be easier to obtain and there is potential for rapid growth and success, which could result in significant financial rewards. This may be more appealing to individuals who are driven by entrepreneurial spirit and are willing to take on the risk.

Question 19

Mark Ripa doesn't want to leave his job because he has too much time invested at his organization and he would lose 10% of his pension plan if he leaves. This is known as which type of employee retention strategy?

Accepted Answer

Continuance commitment refers to an employee's commitment to an organization based on the costs of leaving, such as loss of pension benefits, rather than a emotional attachment to the organization (affective commitment) or moral obligation (normative commitment). Mark Ripa's reluctance to leave because of the loss of pension benefits is an example of continuance commitment. Organizational commitment and employee stock ownership plans (ESOPs) are different types of strategies for retaining employees.

Question 20

Related to goal setting,which of the following statements is related to the highest performance from employees?

Accepted Answer

Giving employees stretch goals challenges them to push beyond their comfort zone and strive for high levels of performance, leading to the highest performance. Simply telling employees to do their best, without specific goals or objectives, may not provide enough direction or motivation. Not giving any statement to employees can also result in unclear expectations and low motivation.

Quiz 12: Managing New Ventures For Growth