When delivering bad news, wording such as "We must turn down," "I am unable to," and "We cannot afford to"
A)softens the blow by drawing attention away from the reader and onto the sender.
B)will impress the reader as being straightforward and forceful.
C)is likely to cause pain and anger in the reader.
D)is unavoidable.

Question

Quizplus · Accepted Answer

C)Blunt rejection is hard for any person to take. That is why these phrases would be likely to be troublesome to the recipient of the rejection.

When Delivering Bad News, Wording Such as "We Must Turn