When you must deliver bad news in the workplace, remember that
A)you should de-emphasize the news at all costs.
B)your feelings, as well as the feelings of anyone who receives the message, are irrelevant.
C)delaying, downplaying, or distorting the news may be unethical or illegal.
D)internal and external audiences will react to the news in the same way.

Question

Quizplus · Accepted Answer

C)The challenge of sending and receiving negative messages can tempt one to delay, downplay, or distort the bad news. However, doing so may be unethical or illegal.

When You Must Deliver Bad News in the Workplace, Remember