Question 1

Operations management is cooperation between different firms to create value for customers.

Accepted Answer

Operations management is the administration of business practices aimed at ensuring maximum efficiency within a business, which in turn helps to improve profitability. It involves managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services).

Question 2

When a company moves its production to another country it is known as
A)nearsourcing.
B)insourcing.
C)offshoring.
D)onboarding.

Accepted Answer

Offshoring refers to the relocation of a business process from one country to another—typically an operational process, such as manufacturing, or supporting processes, like accounting. This is done often to reduce costs.

Question 3

Geographically moving the production of a component or product to a supplier closer from where it was originally produced is known as
A)nearsourcing.
B)insourcing.
C)outsourcing.
D)onboarding.

Accepted Answer

Nearsourcing refers to the practice of transferring a business operation or process closer to where it is ultimately needed or where the final product is assembled, often to reduce costs and improve supply chain efficiency.

Question 4

The cooperation between different firms to create value for customers is known as
A)supply chain management.
B)operations management.
C)change management.
D)process management.

Accepted Answer

Supply chain management involves the cooperation between different firms to create value for customers by managing the flow of goods, services, and information from the point of origin to the point of consumption.

Question 5

The function in any business that is responsible for designing,managing,and improving processes that lead to customer satisfaction and delight is
A)accounting and finance.
B)supply chain and operations management.
C)marketing.
D)human resources.

Accepted Answer

Supply chain and operations management focuses on the efficient design, management, and improvement of processes that create and deliver a company's products and services, directly impacting customer satisfaction and delight.

Question 6

The act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality is known as
A)process design.
B)process management.
C)process control.
D)process improvement.

Accepted Answer

Process control involves monitoring a process to ensure it meets various dimensions like cost, timeliness, or quality, adjusting the process as necessary to maintain desired outcomes.

Question 7

The act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality is known as process design.

Accepted Answer

The act described is known as process monitoring or performance measurement, not process design. Process design involves defining the steps or stages and their sequence in a process to achieve the desired outcome efficiently.

Question 8

The country with the highest index score in the year 2013 for Global Manufacturing Competitiveness was
A)Germany.
B)USA.
C)China.
D)India.

Accepted Answer

In 2013, China was ranked as the country with the highest index score for Global Manufacturing Competitiveness, primarily due to its massive manufacturing output, extensive supply chain networks, and competitive labor costs.

Question 9

Supply chain management is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.

Accepted Answer

Supply chain management is the oversight of materials, information, and finances as they move from supplier to manufacturer to wholesaler to retailer to consumer. It involves coordinating and integrating these flows both within and among companies.

Question 10

The sale of the same product with another trademark in different countries is known as
A)licensing.
B)subsidiary.
C)franchising.
D)joint venture.

Accepted Answer

Licensing allows a company to use another's brand, patent, or technology, often leading to the sale of the same product under different trademarks in various countries.

Question 11

________ is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.

Accepted Answer

The answer of ________ is the administration of transformation processes...

Question 12

The mechanism that a U.S.corporation can use to allow foreign firms to sell in restricted markets while using the original design is
A)franchising.
B)joint venture.
C)licensing.
D)subsidiary.

Accepted Answer

Licensing allows a U.S. corporation to permit foreign firms to produce and sell its products in restricted markets while using the original designs, patents, or trademarks. This method is often used to enter markets with trade barriers or where direct investment is restricted.

Question 13

The act of executing and controlling the productive functions of a firm is known as
A)process design.
B)process management.
C)process control.
D)process improvement.

Accepted Answer

Process management refers to the act of executing and controlling the productive functions of a firm, encompassing planning, implementing, and monitoring its processes to ensure they are efficient and effective.

Question 14

The recent development where General Motors moved the production of some cars from Michigan to China can be described as
A)insourcing.
B)offshoring.
C)onboarding.
D)nearsourcing.

Accepted Answer

Offshoring refers to the relocation of a business process from one country to another—typically an operational process, such as manufacturing, or supporting processes, such as accounting. In this case, General Motors moving car production from Michigan to China is an example of offshoring.

Question 15

________ is cooperation between different firms to create value for customers.

Accepted Answer

The answer of ________ is cooperation between different firms to...

Question 16

The proactive management of resources in an effort to be environmentally friendly is called
A)sustainability.
B)environmental management.
C)resource management.
D)green management.

Accepted Answer

Sustainability refers to the proactive management of resources to meet current needs without compromising the ability of future generations to meet their needs, often with a focus on being environmentally friendly.

Question 17

The function in any business that is responsible for managing and investing the resources of the firm is
A)accounting and finance.
B)supply chain management.
C)marketing.
D)human resources.

Accepted Answer

Accounting and finance are responsible for managing and investing a firm's resources, including budgeting, financial analysis, and investment strategies.

Question 18

Supply chain and operations (SC&O)emphasizes the linkages between firms that tie operations together with the goal of satisfying customers.

Accepted Answer

Supply Chain and Operations (SC&O) indeed focuses on the connections between different firms, integrating their operations to efficiently meet customer demands and enhance overall performance.

Question 19

The administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs is known as
A)supply chain management.
B)operations management.
C)change management.
D)process management.

Accepted Answer

Operations management is the administration of business practices aimed at ensuring maximum efficiency within an organization, which in turn helps to improve profitability. It involves managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services) that provide value to customers, thereby meeting their needs or enabling them to meet their own needs.

Question 20

The recent development where Apple announced that it was moving production of some Mac computers to the United States from China can be described as
A)insourcing.
B)outsourcing.
C)onboarding.
D)nearshoring.

Accepted Answer

The answer of The recent development where Apple announced that...

Quiz 1: Introduction to Supply Chain and Operations Management

Operations management is cooperation between different firms to create value for customers.

When a company moves its production to another country it is known as

Geographically moving the production of a component or product to a supplier closer from where it was originally produced is known as

The cooperation between different firms to create value for customers is known as

The function in any business that is responsible for designing,managing,and improving processes that lead to customer satisfaction and delight is

The act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality is known as

The act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality is known as process design.

The country with the highest index score in the year 2013 for Global Manufacturing Competitiveness was

Supply chain management is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.

The sale of the same product with another trademark in different countries is known as

________ is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.

The mechanism that a U.S.corporation can use to allow foreign firms to sell in restricted markets while using the original design is

The act of executing and controlling the productive functions of a firm is known as

The recent development where General Motors moved the production of some cars from Michigan to China can be described as

________ is cooperation between different firms to create value for customers.

The proactive management of resources in an effort to be environmentally friendly is called

The function in any business that is responsible for managing and investing the resources of the firm is

Supply chain and operations (SC&O)emphasizes the linkages between firms that tie operations together with the goal of satisfying customers.

The administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs is known as

The recent development where Apple announced that it was moving production of some Mac computers to the United States from China can be described as