Question 1

National culture is one of the most important contingency variables in organizational behaviour.

Accepted Answer

National culture significantly influences organizational behavior by affecting values, norms, and practices within organizations, thus acting as a key contingency variable that shapes how organizations operate and how individuals within those organizations behave.

Question 2

Geert Hofstede's research on cross-cultural differences found that

Accepted Answer

The answer of Geert Hofstede's research on cross-cultural differences found...

Question 3

Parminder Singh supervises the sheet metal shop at Globetrotter Airlines.One of his employees was late for the second time this week and, in accordance with company policy, Parminder warned him that if he was late again, he would be sent home without pay for the day.According to Luthans, Hodgetts, and Rosenkrantz, which of the following managerial activities is Parminder performing?

Accepted Answer

Parminder is performing human resource management as he is dealing with employee behavior and enforcing company policy regarding attendance.

Question 4

A Mintzberg managerial role is

Accepted Answer

All of the options listed (monitor, liaison, entrepreneur, negotiator) are roles identified by Henry Mintzberg as part of his managerial roles framework.

Question 5

A manager who decides to commit more money and employees to the development of a potentially lucrative new product is performing the managerial roles of both entrepreneur and resource allocator.

Accepted Answer

As an entrepreneur, the manager is seeking to innovate and improve the organization by introducing a new product. By allocating more money and employees to its development, the manager is also performing the role of a resource allocator, deciding where organizational resources are best applied.

Question 6

What is the contingency approach to management? Explain how a manager should decide the best way to lead a group of employees using the contingency approach to management.

Accepted Answer

The answer of What is the contingency approach to management?...

Question 7

Which of the following is NOT one of the four basic types of managerial activities identified by Luthans, Hodgetts, and Rosenkrantz?

Accepted Answer

Entrepreneuring is not identified by Luthans, Hodgetts, and Rosenkrantz as one of the four basic types of managerial activities. The four basic types identified are traditional management, human resource management, networking, and routine communication.

Question 8

According to Luthans, Hodgetts, and Rosenkrantz, if success is defined in terms of moving up the ladder quickly, then successful managers were those who devoted above average effort to networking.

Accepted Answer

Luthans, Hodgetts, and Rosenkrantz's research found that managers who were considered successful (in terms of rapid career advancement) spent a significant amount of their time networking, more so than on traditional management tasks.

Question 9

If the absenteeism rate of the organization depends on the season, we can also say that the absenteeism rate is ________ upon the season.

Accepted Answer

The answer of If the absenteeism rate of the organization...

Question 10

Robert Rennie, the Chief Operating Officer of Clearwater Industrial Products, is interviewed by TV reporters about recent allegations that the company has been dumping toxic waste into a stream.According to Mintzberg, Robert is performing the managerial role of

Accepted Answer

In this scenario, Robert Rennie is acting as a spokesperson for Clearwater Industrial Products. As a spokesperson, he is representing the company to the external world, particularly in addressing allegations and communicating the company's stance or actions to the public and media. Mintzberg's managerial roles categorize the spokesperson role as one where managers are responsible for transmitting information about the organization to outsiders.

Question 11

According to Luthans, Hodgetts, and Rosenkrantz, if success is defined in terms of moving up the ladder quickly, then successful managers were those who devoted above average effort to human resource management.

Accepted Answer

According to Luthans, Hodgetts, and Rosenkrantz, successful managers (defined as those who moved up quickly) actually spent the least amount of time on traditional management activities, including human resource management, and more time on networking.

Question 12

Victor Lee, the production manager with Alpha Electronics, has lunch with Lisa Alfredo, the marketing manager.The topics of conversation range from personal family matters to issues of concern in their respective departments at Alpha.According to Mintzberg, these managers are performing the role of

Accepted Answer

In Mintzberg's managerial roles, the liaison role involves maintaining a network of outside contacts and informers who provide favors and information. When Victor Lee and Lisa Alfredo discuss issues of concern in their respective departments, they are engaging in activities that fit the liaison role, as they are likely exchanging information and insights that could benefit their departments and the organization.

Question 13

Which of the following is one of the most important contingency variables in organizational behaviour?

Accepted Answer

National culture is a critical contingency variable in organizational behavior as it influences how organizational practices are perceived and implemented across different cultural contexts.

Question 14

A manager who presents a new company policy to her employees at a meeting is performing the managerial role of spokesperson.

Accepted Answer

A manager presenting a new company policy to her employees is performing the managerial role of a disseminator, not a spokesperson. The spokesperson role involves representing the organization to outsiders.

Question 15

Research by Simon and Isenberg indicates that successful managers almost never rely on intuition.

Accepted Answer

Research by Simon and Isenberg actually suggests that successful managers often rely on intuition, especially when making complex decisions under uncertainty.

Question 16

According to Mintzberg, which of the following is an interpersonal role of management?

Accepted Answer

The figurehead role is an interpersonal role in Mintzberg's managerial roles, involving ceremonial and symbolic duties.

Question 17

Kotter found that managers use interpersonal networks to accomplish important organizational agendas.

Accepted Answer

Kotter's research on organizational change and leadership found that effective managers use their interpersonal networks to gather support, information, and resources to accomplish important organizational agendas and facilitate change.

Question 18

The negotiation of a collective agreement with a union is a good example of the managerial role of disturbance handler.

Accepted Answer

Negotiating a collective agreement with a union is more accurately an example of the managerial role of negotiator. The disturbance handler role involves dealing with unexpected issues and conflicts that arise, not planned negotiations.

Question 19

The technical requirements for accomplishing goals are the same across cultures.

Accepted Answer

The answer of The technical requirements for accomplishing goals are...

Question 20

If the proper leadership style is contingent upon the experience of the employees, this means that it ________ the employees' experience.

Accepted Answer

The answer of If the proper leadership style is contingent...

Quiz 1: Organizational Behaviour and Management