_____ measures are generally tracked by senior leadership to gauge overall organizational performance.
A)Financial
B)Customer
C)Product
D)Service

Question

Quizplus · Accepted Answer

Senior leadership typically tracks financial measures like revenue, profits, and expenses to assess overall organizational performance. These measurements are essential because they reflect the organization's ability to create value, generate income, and manage costs effectively. Customer, product, and service measures may also be important but are not generally tracked at the senior leadership level.

_____ Measures Are Generally Tracked by Senior Leadership to Gauge