_____ outcomes include business-specific indicators,such as innovation rates and increased use of product and process yields,and Six Sigma initiative results.
A) Process-effectiveness
B) Leadership
C) Customer-focused
D) Marketplace performance
Correct Answer:
Verified
Q35: Response time is an example of a:
A)service
Q36: _ measures are generally tracked by senior
Q37: The Malcolm Baldrige Criteria for Performance Excellence
Q38: Perceived value is an example of a:
A)customer-focused
Q39: Absenteeism,turnover,training effectiveness,and engagement are examples of _
Q41: A _ is any mistake or error
Q42: A(n)_ defect is one likely to result
Q43: _ systems are software packages that integrate
Q44: To reduce the inconsistency in calculating quality
Q45: Regulatory or legal compliance is an example
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