Which category usually accounts for the highest proportion of quality costs in companies that have just started a quality cost program?
A)Appraisal
B)Internal failure
C)Prevention
D)External failure

Question

Quizplus · Accepted Answer

External failure costs are typically the highest in companies that have just started a quality cost program because they have not yet implemented effective quality control measures, leading to more defects reaching the customer.

Which Category Usually Accounts for the Highest Proportion of Quality