The ISO 9000:1994 series standards were intended to provide confidence to customers and other stakeholders that quality requirements are being achieved in the delivered product.

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The ISO 9000:1994 series standards were developed to establish quality management system standards and provide a framework for organizations to follow in order to meet the needs and expectations of customers and other stakeholders. The standards focus on processes, customer satisfaction, and continuous improvement. Therefore, the standards were intended to give customers and stakeholders confidence that the organization is committed to quality and has processes in place to ensure that requirements are met.

The ISO 9000:1994 Series Standards Were Intended to Provide Confidence