The authority that employees are given to swiftly solve customers' problems is referred to as _______.
A) empowerment
B) teamwork
C) customer value
D) training

Name: The authority that employees are given to swiftly solve customers' problems is referred to as _______. A) empowerment B) teamwork C) customer value D) training
Brand: Quizplus
Rating: 4.8 (35 reviews)

Question

Quizplus · Accepted Answer

Empowerment refers to giving employees the authority and responsibility to make decisions and solve customer problems quickly and effectively.

The Authority That Employees Are Given to Swiftly Solve Customers