Question 1

Asher is a return-to-work coordinator. Today he is considering how the demands of an airline mechanic's job relate to an injured mechanic's current physical ability in an effort to design a modified work plan. What tools is Asher using?

Accepted Answer

Asher is using a physical demands analysis to understand the job requirements and a functional ability assessment to evaluate the mechanic's current physical capabilities.

Question 2

Professionals with sufficient experience working in disability management and with the appropriate education can write national exams to earn which of the following certifications?

Accepted Answer

The Certified Return to Work Coordinator (CRTWC) is a certification for professionals in disability management, focusing on facilitating the return to work process for individuals with disabilities.

Question 3

Which of the following is an example of light-duty work, assigned due to a back injury?

Accepted Answer

Light-duty work involves modifying an employee's duties to accommodate their injury, allowing them to continue working. Shifting a road worker to manage road signals is a modification that reduces physical strain, fitting the definition of light-duty work.

Question 4

Which of the following terms is associated with "proactive practices with the goals of preventing or reducing workplace disability, intervening early in the face of risk or injury, and providing coordinated management and rehabilitation functions to promote worker's recovery and safe timely return to work"?

Accepted Answer

Disability management is the term associated with proactive practices aimed at preventing or reducing workplace disability, intervening early, and coordinating management and rehabilitation to promote recovery and a safe return to work.

Question 5

What should supervisors avoid saying when the injured worker comes back to work?

Accepted Answer

Supervisors should avoid asking for detailed information about an employee's medical treatment or therapy, as it can be seen as intrusive and may violate privacy regulations.

Question 6

Anthony is an IT technician who injured his neck while installing a large new system. After several weeks' recovery time he is returning to work under his physician's care for a probationary period to see if he can withstand the demands of his job. What is Anthony's modified work arrangement best defined as?

Accepted Answer

Anthony's modified work arrangement is best defined as a "work trial," where he returns to work on a probationary basis to assess his ability to handle job demands after an injury.

Question 7

Symptom severity and general health are considered part of which of the following indicators?

Accepted Answer

Symptom severity and general health are components of quality of life, as they directly affect an individual's overall well-being and daily functioning.

Question 8

When can a disability management program be most effective?

Accepted Answer

A disability management program is most effective when it is supportive of safety initiatives, as this ensures a proactive approach to preventing injuries and managing disabilities in the workplace.

Question 9

What is the key benefit to senior management from integrated claims management?

Accepted Answer

Integrated claims management provides senior management with comprehensive data on safety and disability management performance, enabling them to make informed decisions and improve organizational processes.

Question 10

For supported and sheltered work, which of the following are likely to be required to meet the duty to accommodate?

Accepted Answer

The answer of For supported and sheltered work, which of...

Question 11

How does case management facilitate the recovery of an injured worker?

Accepted Answer

Case management facilitates recovery by coordinating care from different providers, ensuring that the injured worker receives comprehensive and timely treatment.

Question 12

Arjun is recovering from a hip injury sustained in a fall at work. He has asked his physician to complete a form that details Arjun's ability to perform job tasks. Which of the following is the physician completing?

Accepted Answer

A functional ability assessment is a form completed by a physician to detail a patient's ability to perform specific job tasks after an injury.

Question 13

Linh is a consultant who trains human resource managers on issues relating to disability management. She starts her sessions with a reminder of the legislated responsibility of employers to accommodate workers who are attempting to return to work following an injury or illness. She notes that this can occur via changes in job tasks and/or the work environment to enable workers with a temporary or permanent disability to perform work productively. Which of the following is Linh reminding the HR managers of?

Accepted Answer

Linh is reminding the HR managers of the "duty to accommodate," which refers to the legal obligation of employers to make reasonable adjustments to the workplace or job tasks to enable employees with disabilities to work effectively.

Question 14

Each year approximately how many workplace incidents occur worldwide?

Accepted Answer

According to the International Labour Organization (ILO), approximately 317 million workplace incidents occur worldwide each year.

Question 15

Roohani is returning to work after a month and a half. What stage would her absence fall into, according to the textbook?

Accepted Answer

The subacute stage typically refers to a period of absence that lasts from a few weeks up to a few months, which aligns with Roohani's month and a half absence.

Question 16

What is the key benefit to the worker from integrated claims management?

Accepted Answer

Integrated claims management streamlines the process, leading to quicker resolution of claims, which is beneficial for workers seeking timely support and compensation.

Question 17

Who is often overlooked when planning modified work arrangements for an injured worker?

Accepted Answer

The worker's coworkers are often overlooked in planning modified work arrangements, even though they may be affected by changes in workload or team dynamics.

Question 18

Sofia is a psychology graduate student whose research project assesses the impact of disability management programs. Which of the following outcome factors is she LEAST likely to include in her research?

Accepted Answer

Sofia is least likely to include incident reports from the original incident leading to the injury because her focus is on the impact of disability management programs, which typically involves assessing outcomes like quality of life, duration, and costs associated with the injury, rather than the details of the initial incident.

Question 19

Jamal owns a medium sized trucking company. He argues that he is not able to accommodate a worker who lost a leg in highway crash because his fleet does not include modified vehicles and it would be inconvenient to source and purchase the adapted equipment. Jamal's arguments do not meet the standard of which of the following?

Accepted Answer

The answer of Jamal owns a medium sized trucking company....

Question 20

Tarek is returning to work after six months off following an acute back injury at work ultimately requiring surgery. What organizational practice may sabotage his return by making him feel stigmatized?

Accepted Answer

Posting photos of workers with perfect safety records may make Tarek feel stigmatized as it highlights his injury and absence, potentially making him feel inadequate or judged compared to others.

Quiz 13: Disability Management and Return to Work