Behavioral measures used to evaluate salespeople include assessments of a salesperson's ________, attention to customers, product knowledge, selling and communication skills, appearance, and professional demeanor.
A) attitude
B) sales level
C) intelligence
D) personal values
E) personal ethics

Question

Quizplus · Accepted Answer

Behavioral measures for evaluating salespeople often include assessments of their attitude, as it directly affects their interaction with customers and overall performance.

Behavioral Measures Used to Evaluate Salespeople Include Assessments of a Salesperson's