All of the following are aspects of Trader Joe's customer experience except which?
A) It has a large and expensive research and development facility.
B) It offers unusual food products not available from other retailers.
C) Its commitment to customer experience has resulted in its rank as a favorite supermarket.
D) It sets low prices by offering its own brands, not national ones.
E) It encourages employee "engagement" to help customers.
Correct Answer:
Verified
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