The first step to the successful implementation of a balanced scorecard is specifying the:
A) organization's vision and strategy.
B) elements that pertain to value-added aspects of the business.
C) owner's expectations about return on investment.
D) objectives of all four balanced scorecard measurement perspectives.

Question

Quizplus · Accepted Answer

The first step in implementing a balanced scorecard is to clearly define the organization's vision and strategy, as this provides the foundation for developing objectives and measures across the four perspectives of the balanced scorecard.

The First Step to the Successful Implementation of a Balanced