Question 1

Match the organization/analysis tool with its description.
-identifies major categories of factors which influence an effect and the subfactors within each major category; also called the fishbone or Ishikawa diagram

Accepted Answer

The cause-and-effect diagram, also known as the fishbone or Ishikawa diagram, is used to identify major categories of factors influencing an effect and the subfactors within each category.

Question 2

Match the organization/analysis tool with its description.
-bar graph used to identify and separate major and minor problems

Accepted Answer

A Pareto chart is a bar graph used to identify and separate major and minor problems, based on the Pareto principle, which states that a small number of causes often lead to a large portion of the problems.

Question 3

Match the organization/analysis tool with its description.
-contains both x and y axes and can display data proportionally

Accepted Answer

The answer of Match the organization/analysis tool with its description.
-contains...

Question 4

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order.
-Step One

Accepted Answer

A  E  B  D  The FOCUS PDCA model is a structured approach to process improvement. The steps in chronological order are: Find a process to improve (C), Organize a team that knows the process (A), Clarify the current knowledge of the process (E), Understand the causes of special variation (B), and Select the process improvement (D).

Question 5

Match the organization/analysis tool with its description.
-uses a line to represent data in numerical form

Accepted Answer

A line graph uses a line to represent data points in numerical form, showing trends over time or relationships between variables.

Question 6

FOCUS PDCA is a how many step process? Explain one of the steps.

Accepted Answer

The answer of FOCUS PDCA is a how many step...

Question 7

Match the organization/analysis tool with its description.
-demonstrates the frequency of data through the use of horizontal and vertical axes

Accepted Answer

A bar graph demonstrates the frequency of data through the use of horizontal and vertical axes.

Question 8

Match the organization/analysis tool with its description.
-diagram that organizes information into a visual pattern to show the relationship between factors in a problem

Accepted Answer

An affinity diagram is a visual tool that organizes information into a pattern to show the relationship between factors in a problem.

Question 9

Match the organization/analysis tool with its description.
-graph which shows the relationship between two variables and is often used as the first step in regression analysis

Accepted Answer

A scatter diagram is used to show the relationship between two variables and is often the first step in regression analysis.

Question 10

Match the organization/analysis tool with its description.
-graphic representations which show the time relationships in a project

Accepted Answer

Gantt charts are graphic representations that show the time relationships and scheduling of tasks in a project.

Question 11

Match the organization/analysis tool with its description.
-tool used to track activities according to a time sequence, showing the interdependence of activities

Accepted Answer

Pert (Program Evaluation and Review Technique) is a tool used to track activities according to a time sequence, showing the interdependence of activities.

Question 12

Match the organization/analysis tool with its description.
-graph used to show relations to the whole

Accepted Answer

A pie chart is a circular graph used to show the proportions of different categories relative to the whole.

Question 13

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order.
-Step Three

Accepted Answer

The answer of Match the steps a group may follow...

Question 14

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order.
-Step Five

Accepted Answer

Step Five in the FOCUS PDCA cycle is to select the process improvement, which follows after organizing a team, finding a process to improve, clarifying current knowledge, and understanding the causes of variation.

Question 15

Match the organization/analysis tool with its description.
-organizes ideas wherein a list of ideas are labeled alphabetically and then prioritized

Accepted Answer

The nominal group technique involves listing ideas, labeling them alphabetically, and then prioritizing them.

Question 16

Match the term with its definition.
-actions taken to establish, protect, promote, and improve the quality of health care

Accepted Answer

Quality assurance refers to actions taken to establish, protect, promote, and improve the quality of health care.

Question 17

Data quality is more than just the correctness of data. What else is inherent in the concept of quality data? List three of the eight other qualities.

Accepted Answer

The answer of Data quality is more than just the...

Question 18

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order.
-Step Four

Accepted Answer

The answer of Match the steps a group may follow...

Question 19

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order.
-Step Two

Accepted Answer

The second step in the FOCUS PDCA process is to organize a team that knows the process, which is crucial for effectively understanding and improving the process.

Question 20

Match the organization/analysis tool with its description.
-graph with statistically generated upper and lower control limits used to measure key processes over time

Accepted Answer

A control chart is a graph used to study how a process changes over time with statistically generated upper and lower control limits.

Quiz 7: Quality Health Care Management

Match the organization/analysis tool with its description. -identifies major categories of factors which influence an effect and the subfactors within each major category; also called the fishbone or Ishikawa diagram

Match the organization/analysis tool with its description. -bar graph used to identify and separate major and minor problems

Match the organization/analysis tool with its description. -contains both x and y axes and can display data proportionally

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order. -Step One

Match the organization/analysis tool with its description. -uses a line to represent data in numerical form

FOCUS PDCA is a how many step process? Explain one of the steps.

Match the organization/analysis tool with its description. -demonstrates the frequency of data through the use of horizontal and vertical axes

Match the organization/analysis tool with its description. -diagram that organizes information into a visual pattern to show the relationship between factors in a problem

Match the organization/analysis tool with its description. -graph which shows the relationship between two variables and is often used as the first step in regression analysis

Match the organization/analysis tool with its description. -graphic representations which show the time relationships in a project

Match the organization/analysis tool with its description. -tool used to track activities according to a time sequence, showing the interdependence of activities

Match the organization/analysis tool with its description. -graph used to show relations to the whole

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order. -Step Three

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order. -Step Five

Match the organization/analysis tool with its description. -organizes ideas wherein a list of ideas are labeled alphabetically and then prioritized

Match the term with its definition. -actions taken to establish, protect, promote, and improve the quality of health care

Data quality is more than just the correctness of data. What else is inherent in the concept of quality data? List three of the eight other qualities.

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order. -Step Four

Match the steps a group may follow when using the FOCUS PDCA. Organize them in chronological order. -Step Two

Match the organization/analysis tool with its description. -graph with statistically generated upper and lower control limits used to measure key processes over time