Question 1

Which of the following is a computer application that can be used to provide skills training and expert advice?

Accepted Answer

A performance support system (PSS) is a computer application that provides immediate, on-the-job access to the right information, advice, and tools to help professionals improve their performance. It offers coaching, guidance, learning opportunities, and expert advice to enhance skills and knowledge. Learning Management Systems (A) primarily focus on managing and delivering training content, while Application Management Systems (B) deal with the administration of software applications. Knowledge Transfer Management Systems (D) handle the transfer of information and skills from one person to another. Network Analysis Management Systems (E) are used for monitoring and optimizing network performance.

Question 2

If an organization wants to improve the work environment factor that influences the motivation to learn, it is likely to focus on

Accepted Answer

The answer of If an organization wants to improve the...

Question 3

Concept maps showing the relationship among ideas and visual images are tools that can be best used

Accepted Answer

Concept maps are visual tools that help in organizing and representing knowledge. They connect concepts and ideas with labeled arrows in a downward-branching hierarchical structure. Using concept maps can aid in understanding and memorizing training content by visually linking related concepts, making it easier for learners to see how pieces of information fit together.

Question 4

A ________ is a statement of an employee's work activity in a specific job.

Accepted Answer

The answer of A ________ is a statement of an...

Question 5

In the context of factors that influence the motivation to learn, which of the following management actions is likely to increase employees' self-efficacy?

Accepted Answer

Emphasizing that learning is under the employees' personal control is likely to increase their self-efficacy because it highlights the belief that they have the ability to control their own learning and succeed in the training program. This sense of personal control can lead to increased motivation and confidence in their ability to learn and perform well. The other choices are likely to decrease self-efficacy as they suggest that the training is highly competitive, focused on identifying weaknesses, and may not be beneficial for all employees.

Question 6

Solange is the first one at work every day, the last one to leave, does not need a lot of direction, and can be relied on to finish any project given to her. You would describe her as

Accepted Answer

Solange's behavior demonstrates conscientiousness, meaning she is diligent, responsible, and dependable.

Question 7

The last step in task analysis is to

Accepted Answer

The answer of The last step in task analysis is...

Question 8

The first step in task analysis is to

Accepted Answer

The first step in task analysis is to identify the jobs or positions to be examined. This is necessary in order to focus the analysis on specific roles within an organization. Once the jobs have been identified, then the list of tasks for each job can be developed and validated, and the knowledge, skills, abilities, equipment, and working conditions required for each task can be identified.

Question 9

________ is on-the-job use of knowledge, skills, and behaviors learned in training.

Accepted Answer

Transfer of training refers to the extent to which the knowledge, skills, and behaviors learned in a training program are applied on the job. It is the on-the-job use of what was learned in training. Options A, C, D, and E do not accurately describe this concept.

Question 10

Which of the following is true of a support network in training?

Accepted Answer

The answer of Which of the following is true of...

Question 11

If an organization decides to take a strategic initiative of enhancing innovation and creativity, which of the following is likely to be an implication for the organization's training practices?

Accepted Answer

The answer of If an organization decides to take a...

Question 12

To enhance the employee conscientiousness factor that influences the motivation to learn, an organization should

Accepted Answer

The answer of To enhance the employee conscientiousness factor that...

Question 13

Which of the following is true about task analysis?

Accepted Answer

Task analysis involves identifying the knowledge and skills required for the job. Option A refers to cause analysis, Option B refers to training needs analysis, Option C refers to readiness assessment, and Option D refers to the evaluation of training effectiveness. Only Option E refers to the actual process of task analysis.

Question 14

If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to

Accepted Answer

By ensuring that employees have product or service knowledge, the training program can improve customer service by enabling employees to better understand and meet customer needs.

Question 15

Which of the following is true of the presentation method of training?

Accepted Answer

The presentation method of training involves delivering information to trainees through lectures, videos, or other visual aids. This method is ideal for presenting existing information, but it can also be used to introduce alternative problem-solving solutions. Therefore, option E is correct. A is incorrect because trainees may not be active participants in preparing the training module. B is incorrect because the presentation method can include distance learning. C is incorrect because gadgets are commonly used to enhance presentations in this method. D is incorrect because this method is not limited to old facts and existing knowledge.

Question 16

Blake wanted Dominic to learn how to create expanded spreadsheets with complicated filters and formulas. He sent Dominic to 3 days of Excel training. At the end of training, Blake and Dominic create an action plan that includes a(n)

Accepted Answer

The action plan includes a transfer of training, which refers to ensuring that the skills and knowledge learned in the training are actually applied and transferred to the workplace. This suggests that the action plan includes strategies for how Dominic can take what he learned in the Excel training and successfully apply it to his job.

Question 17

Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Through this program, Phil is taking the strategic initiative to

Accepted Answer

By capturing insights and information from knowledgeable employees, Phil's training program aims to enhance innovation and creativity within Flint Inc. This strategic initiative is focused on improving the organization's ability to come up with new and innovative ideas, which can help it stay ahead of the competition and grow in the long run. Improving customer service or job retention may be important goals for the company, but they are not directly related to the specific focus of Phil's training program. Similarly, while employee engagement is important, it is not the primary focus of this initiative. Finally, growing in the global market may be a long-term objective for the organization, but it is not directly related to the goals of this particular training program.

Question 18

Which of the following is true of instructor-led classroom instruction?

Accepted Answer

The answer of Which of the following is true of...

Question 19

In the context of factors that influence the motivation to learn, when an organization seeks to convince employees that they can successfully learn the content of a training program, the organization is primarily focusing on improving

Accepted Answer

By focusing on convincing employees that they can successfully learn the content of a training program, the organization is primarily working to improve the employees' self-efficacy. Self-efficacy is the belief in one's ability to successfully complete a task or achieve a goal. By improving self-efficacy, the organization is likely to increase employee motivation to learn and participate in the training program.

Question 20

Which of the following is true of an action plan for training?

Accepted Answer

An action plan for training is a written document that outlines the objectives, activities, timelines, and measures to ensure training is successful and transfers to the job. It serves as a roadmap for trainers, managers, and employees to follow throughout the training process.

Quiz 7: Training

Which of the following is a computer application that can be used to provide skills training and expert advice?

If an organization wants to improve the work environment factor that influences the motivation to learn, it is likely to focus on

Concept maps showing the relationship among ideas and visual images are tools that can be best used

A ________ is a statement of an employee's work activity in a specific job.

In the context of factors that influence the motivation to learn, which of the following management actions is likely to increase employees' self-efficacy?

Solange is the first one at work every day, the last one to leave, does not need a lot of direction, and can be relied on to finish any project given to her. You would describe her as

The last step in task analysis is to

The first step in task analysis is to

________ is on-the-job use of knowledge, skills, and behaviors learned in training.

Which of the following is true of a support network in training?

If an organization decides to take a strategic initiative of enhancing innovation and creativity, which of the following is likely to be an implication for the organization's training practices?

To enhance the employee conscientiousness factor that influences the motivation to learn, an organization should

Which of the following is true about task analysis?

If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to

Which of the following is true of the presentation method of training?

Blake wanted Dominic to learn how to create expanded spreadsheets with complicated filters and formulas. He sent Dominic to 3 days of Excel training. At the end of training, Blake and Dominic create an action plan that includes a(n)

Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Through this program, Phil is taking the strategic initiative to

Which of the following is true of instructor-led classroom instruction?

In the context of factors that influence the motivation to learn, when an organization seeks to convince employees that they can successfully learn the content of a training program, the organization is primarily focusing on improving

Which of the following is true of an action plan for training?