Question 1

Which of these is NOT a part of an organization's general environment?

Accepted Answer

Competitors are part of an organization's specific environment, which includes the stakeholders that are directly connected to the organization and have a more immediate impact on its operations, such as customers, suppliers, and competitors. The general environment, on the other hand, includes broader societal and contextual factors that are more distant and have a more indirect effect on the organization, such as technological, economic, legal-political, and sociocultural trends and changes.

Question 2

_________isare) included in an organization's task environment.

Accepted Answer

The answer of _________isare) included in an organization's task environment.
...

Question 3

The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement.

Accepted Answer

A cultural leader is responsible for shaping and articulating the vision and values of an organization's culture. When employees believe in and are excited about this vision, they are more likely to be enthusiastic, motivated, and committed to achieving the organization's goals.

Question 4

Ally's Applesauce is in the process of hiring sixty new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which dimension of the external environment is involved here?

Accepted Answer

The labor market dimension is involved as Ally's Applesauce is hiring new workers from a large pool of unskilled labor due to the high unemployment rate in the local area.

Question 5

When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in _________environment.

Accepted Answer

The launch of a Spanish-language newspaper focusing on Hispanic, Cuban, and Latin American news and sports indicates a response to sociocultural changes, specifically the increasing diversity and growing importance of the Hispanic population in the area.

Question 6

Which of the following rules, according to Spotlight on Skills in Chapter 2, is about forging an emotional bond?

Accepted Answer

The answer of Which of the following rules, according to...

Question 7

_________includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

Accepted Answer

The answer of _________includes all elements existing outside the boundary...

Question 8

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the:

Accepted Answer

The economic dimension includes factors such as consumer purchasing power, the unemployment rate, and interest rates, which all have a direct impact on the business environment.

Question 9

In a high performance culture, organizations put high emphasis on both culture and solid business performance as drivers of organizational success.

Accepted Answer

In a high performance culture, both culture and solid business performance are seen as essential components for achieving organizational success.

Question 10

GreenTech Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally. The company sources most of its cocoa and sugar from South American companies. This business relationship highlights which dimension of the task environment?

Accepted Answer

The sourcing of cocoa and sugar from South American companies highlights the supplier dimension of the task environment.

Question 11

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Accepted Answer

Corporate culture sets the tone for how employees behave, make decisions, and interact with each other, which ultimately affects the organization's ability to learn and adapt to changing circumstances. A positive and supportive culture can foster innovation and creativity, while a negative or rigid culture can stifle growth and experimentation. Therefore, corporate culture is a crucial factor in creating an environment that enables learning and innovative responses to various challenges.

Question 12

Scientific and technological advancements in a specific industry as well as in society at large are included in which general environment dimension?

Accepted Answer

The technological dimension encompasses advancements in science and technology that impact both a specific industry and society at large. Therefore, the best choice is option D. The sociocultural dimension focuses on values, beliefs, attitudes, and lifestyles that shape society, while the legal-political dimension encompasses laws, regulations, and government policies. The economic dimension relates to factors such as inflation, employment, and economic growth, while the corporate culture dimension pertains to the unique values and beliefs within a company.

Question 13

The _________of the external environment includes events originating in foreign countries as well as opportunities for American companies in other countries.

Accepted Answer

The international dimension of the external environment refers to events and opportunities that arise from foreign countries, impacting how American companies operate globally.

Question 14

Anyone considering doing business in China, according to Spotlight on Skills in Chapter 2, should keep in mind all of the following rules except _________.

Accepted Answer

Being efficient with the use of time is not emphasized in Chinese business culture, where building relationships and engaging in small talk are more valued.

Question 15

The_________ represents people in the environment who can be hired to work for the organization.

Accepted Answer

The labor market represents the pool of potential employees that an organization can hire. Competitors refer to other companies in the same industry, suppliers provide raw materials or other resources to the organization, customers are the end-users of the organization's products or services, and government represents regulatory bodies and entities that oversee and enforce laws and regulations.

Question 16

Which dimension of the general environment represents the demographic characteristics, norms, customs, and values of the population within which the organization operates?

Accepted Answer

The sociocultural dimension represents the demographic characteristics, norms, customs, and values of the population within which the organization operates. This dimension includes factors such as age distribution, education level, beliefs and attitudes, lifestyle trends, and cultural diversity. Understanding the sociocultural dimension helps organizations to adapt their products, services, and marketing strategies to meet the needs and preferences of their target market.

Question 17

Companies in Quadrant D put high emphasis on both culture and solid business performance as drivers of organizational success.

Accepted Answer

Quadrant D typically represents companies that focus primarily on solid business performance with less emphasis on culture as a driver of organizational success.

Question 18

Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values.

Accepted Answer

Quadrant A organizations prioritize profits over values and ethics.

Question 19

All of these are a part of an organization's task environment except _________.

Accepted Answer

Employers are not a part of an organization's task environment as they are insiders, not external factors affecting the organization. The task environment includes external factors such as customers, labor markets, competitors, and suppliers.

Question 20

When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run.

Accepted Answer

Cultural values are an important aspect of an organization and should not be ignored. Focusing solely on business results without consideration for cultural values can lead to issues such as low employee morale, high turnover rates, and a negative reputation in the community. In the long run, this can make it difficult for the organization to sustain success.

Quiz 2: The Environment and Corporate Culture