Question 1

The only major concern that Bristol management had with the management of Good Eats Grill is the executives of the organization clashed, meaning that the corporate culture of each company was not well matched with the other.

Accepted Answer

The statement suggests that the only major concern was a clash in corporate culture, but it does not provide enough context or evidence to confirm this as the sole issue. There could be other concerns not mentioned.

Question 2

At one time, the Greenbrier struggled to be seen as one of the top culinary resorts. Recently, the resort has addressed the major problems by performing which of the following?

Accepted Answer

The Greenbrier addressed its culinary challenges by implementing a comprehensive approach that includes establishing a culinary-apprenticeship program, offering cooking classes for guests, and promoting symposiums by food critics and writers.

Question 3

Due to the fact that the Boulders were not receiving the variety and quality of the produce that met the resort's high standards, the resort's management created a position titled "purchasing manager".

Accepted Answer

The answer of Due to the fact that the Boulders...

Question 4

In the past, hotel restaurants developed a reputation for being a poor value to the hotel's guests.

Accepted Answer

Hotel restaurants were often seen as overpriced and offering mediocre food compared to local dining options, leading to a perception of poor value.

Question 5

In the relationship with the Bristol Hotel Company, Good Eats Grill receives 10% of lunch and dinner revenues as a franchise fee.

Accepted Answer

There is no information provided in the statement to verify the specific percentage of franchise fee Good Eats Grill receives from the Bristol Hotel Company.

Question 6

In order to deliver high-quality food and beverage products to its guests, Country Inns and Suites chose to collaborate with Chili's Restaurants.

Accepted Answer

Country Inns and Suites collaborated with TGI Fridays, not Chili's Restaurants, to deliver high-quality food and beverage products to its guests.

Question 7

The article included examples of a few hotels known for great foodservice which they labeled "Champions". Which of the following was not one of the hotels listed as a champion?

Accepted Answer

The answer of The article included examples of a few...

Question 8

The authors put forth a number of benefits for establishing a partnership between a hotel and a restaurant. Which of the following was not listed as one of the benefits?

Accepted Answer

The authors did not list "More effective cost control programs" as a benefit of establishing a partnership between a hotel and a restaurant.

Question 9

Which of the following steps did the Waldorf-Astoria's management team not perform in order to boost its F&B revenue?

Accepted Answer

The answer of Which of the following steps did the...

Question 10

A current trend among hotels is to establish strategic alliances with brand-name restaurant companies.

Accepted Answer

Hotels often partner with well-known restaurant brands to enhance their dining offerings, attract more guests, and create a unique experience that differentiates them from competitors.

Question 11

The Greenbrier is well known for its culinary expertise.

Accepted Answer

The Greenbrier, a luxury resort in West Virginia, is renowned for its fine dining and culinary offerings, including award-winning restaurants and cooking schools.

Question 12

Seeking to instill a passion for food and beverage, Wyndham Hotels and Resorts designed its "Best of Class" program. This was achieved by performing which of the following activates?

Accepted Answer

The answer of Seeking to instill a passion for food...

Question 13

The authors list a number of ways in which Bristol Hotel Company has distinguished itself from other top hotel companies. It has done so by:

Accepted Answer

The authors mention all the listed ways (A, B, and C) as methods by which Bristol Hotel Company has distinguished itself, making "All of the above" the correct choice.

Question 14

At the Pierre, the management team was concerned over controlling the purchasing activities of the food and beverage operation. As a result, the management team promoted an individual into a food purchasing management position to develop specifications for all food products.

Accepted Answer

The answer of At the Pierre, the management team was...

Question 15

A strategic alliance between brand-name hotel and restaurant companies helps both companies maximize their profit potential by:

Accepted Answer

A strategic alliance between brand-name hotel and restaurant companies can provide customers with greater value, improve the property's overall image, create operational advantages, and result in financial benefits, thus maximizing profit potential for both companies.

Question 16

A current trend among hotels that have reevaluated their F&B operations is to replace the more casual and relaxed dining experience with a more formal fine-dining, white-tablecloth concept.

Accepted Answer

Hotels are generally moving towards more casual and relaxed dining experiences rather than formal fine-dining concepts, to cater to changing consumer preferences for more informal and flexible dining options.

Question 17

Contrary to conventional wisdom, food and beverage operations in a hotel can contribute greatly to the hotel's competitive position.

Accepted Answer

Food and beverage operations can enhance a hotel's brand, attract guests, and provide additional revenue streams, thus strengthening its competitive position.

Question 18

Bristol Hotel Company selected Good Eats Grill for two new locations because the management team of Bristol felt that Good Eats Grill provided the best match for the repositioning of the specific hotels.

Accepted Answer

The statement indicates that Bristol Hotel Company chose Good Eats Grill for its new locations due to a strategic alignment with the hotel's repositioning goals, suggesting a deliberate decision based on compatibility.

Question 19

The Pierre focused on costs and revenues in the food and beverage arena in order to differentiate itself from other foodservice venues. In order to do so effectively, Pierre performed which of the following?

Accepted Answer

The answer of The Pierre focused on costs and revenues...

Question 20

The best practices adopted by the champions included in this study can be broadly categorized into three areas. Which of the following was not one of the three areas?

Accepted Answer

The answer of The best practices adopted by the champions...

Quiz 6: Food and Beverage Division