Senge encourages workers to develop a sense of personal mastery by:
A)using procedures and rules.
B)referring decisions to supervisors.
C)repeating a single task.
D)cross- training to perform different tasks.

Question

Quizplus · Accepted Answer

Cross-training to perform different tasks helps workers develop a broader skill set and understanding, which contributes to personal mastery.

Senge Encourages Workers to Develop a Sense of Personal Mastery