Bob's subordinates think he is too demanding and too directive. Bob does not understand why they feel this way, and has hired a consultant to follow him around, attend meeting, and act as a sounding board. This is called_________ .
A)a quality circle
B)team- building
C)sensitivity training
D)process consultation

Question

Quizplus · Accepted Answer

Process consultation involves a consultant observing and providing feedback to help improve interpersonal dynamics and processes within an organization.

Bob's Subordinates Think He Is Too Demanding and Too Directive