Why did Hallmark undergo reengineering and TQM?
A)Artists were getting frustrated with the mechanistic structure.
B)Customers saw a noticeable drop in product quality.
C)Product quality was deteriorating.
D)It was taking too long to go from design to production.

Question

Quizplus · Accepted Answer

Hallmark underwent reengineering and Total Quality Management (TQM) because it was taking too long to go from design to production, which likely impacted their ability to respond quickly to market demands and maintain competitiveness.

Why Did Hallmark Undergo Reengineering and TQM