Application of Resistance to Change
Acme Feed Company is a small farmers' store located in eastern North Carolina. Because the surrounding farms have been taken over by corporate farmers, Acme's owners know that they must make some changes. The owners have decided to hire an "expert" to assist them in making the necessary changes. Acme currently employs fifteen people. Two individuals serve as managers and have been with Acme for over twenty years. Five employees have been hired in the last several years, and an additional eight employees are part- time workers who are attending the local agricultural college.
-Since the full- time employees have some expertise to make a contribution to the changes, management should consider__________ next, even though it is time- consuming and has potential for a poor solution.
A)negotiation
B)cooptation
C)coercion
D)participation

Question

Quizplus · Accepted Answer

Given the context that full-time employees have expertise that can contribute to the changes, participation is the most appropriate next step. It involves including employees in the change process, which can increase buy-in and reduce resistance, even though it might be time-consuming and has the potential for less optimal solutions.