Question 1

Almost everything managers do requires them to
A)hold meetings
B)allocate resources
C)make decisions
D)plan

Accepted Answer

Making decisions is a fundamental aspect of a manager's role, as they constantly need to choose between different options and strategies to guide their teams and organizations effectively.

Question 2

A universally accepted model of what a successful manager looks like would be described as____________ .
A)one who possesses all management skills at high levels
B)one who practices the four universal processes or functions
C)one who executes all of the roles in a professional manner
D)there is no universally accepted model of a successful manager

Accepted Answer

The answer of A universally accepted model of what a...

Question 3

Ann is the CEO of a large manufacturing plant. She has spent her day trying to ensure that the light bulbs coming off the assembly line light 99.4% of the time. She has spent her day performing the management process of
A)controlling.
B)leading.
C)organizing.
D)planning.

Accepted Answer

Controlling involves measuring performance, comparing it to objectives, and taking corrective action as needed. Ann's focus on ensuring the light bulbs meet a specific performance standard (lighting 99.4% of the time) is an example of the controlling function of management, as she is monitoring the production process and ensuring it meets the set quality standards.

Question 4

Developing an organization's structure may include creating rules and regulations, giving some members supervisory control over other members, or____________ .
A)writing job descriptions
B)forming work teams
C)creating viable pay and benefits
D)both A and B

Accepted Answer

Developing an organization's structure involves various aspects including writing job descriptions to clarify roles and forming work teams to enhance collaboration and efficiency.

Question 5

Doing a job in a way that achieves results without wasting any resources is referred to as being____________ .
A)effective
B)efficient
C)conservative
D)both A and B

Accepted Answer

Efficiency refers to achieving results without wasting resources, while effectiveness is about achieving the desired outcome. Both concepts are relevant to the description, making D the correct choice.

Question 6

Small businesses account for ____________of all non- farm businesses in the United States.
A)79%
B)98%
C)27%
D)38%

Accepted Answer

Small businesses make up 98% of all non-farm businesses in the United States, highlighting their significant role in the economy.

Question 7

Which skill centers on a manager's mental ability to coordinate all of the organization's interests and activities?
A)political
B)conceptual
C)technical
D)interpersonal

Accepted Answer

Conceptual skills involve the mental ability to analyze and diagnose complex situations, allowing managers to coordinate all of the organization's interests and activities effectively. These skills are crucial for understanding how different parts of the organization fit together and making strategic decisions that consider the organization as a whole.

Question 8

____________is not an example of a title of a middle manager.
A)Division manager
B)First- line
C)Dean
D)District manager

Accepted Answer

First-line managers are typically at the lowest level of management, directly supervising non-managerial employees, rather than middle managers who oversee first-line managers and report to higher-level management.

Question 9

Nancy's strength as a manager lies in her ability to work with people. She is able to work with, motivate, and lead others easily. Nancy is demonstrating which managerial skill?
A)technical
B)political
C)conceptual
D)interpersonal

Accepted Answer

Nancy's ability to work with, motivate, and lead others easily demonstrates interpersonal skills, which are crucial for effective management and leadership in working with people.

Question 10

Annie's Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annie's produces high quality cakes and pies using the best ingredients, it wastes little, and few employees work overtime because the business operates
A)reliably.
B)flexibly.
C)effectively.
D)efficiently.

Accepted Answer

Annie's Pies operates efficiently because it minimizes waste, uses high-quality ingredients, and manages employee overtime effectively.

Question 11

All of the following are included in the four components of the management process except
A)delegating.
B)organizing.
C)leading.
D)planning.

Accepted Answer

The four components of the management process traditionally include planning, organizing, leading, and controlling. Delegating is often considered a skill or a part of these processes, particularly within organizing and leading, but it is not one of the four main components itself.

Question 12

Jerry Bickford is the CFO at Montana Mutual Saving Bank. According to research studies, which management activities are likely to take up the greatest amount of time?
A)Controlling
B)Leading
C)Planning
D)Organizing

Accepted Answer

The answer of Jerry Bickford is the CFO at Montana...

Question 13

The goal of Dempsey's Dumpsters is to provide trash services to the city of Apex, whose motto is "The peak of good living." The customers are satisfied with the level of service, but costs at Dempsey's Dumpsters are double that of their competition. Dempsey's is
A)efficient and effective.
B)effective but not efficient.
C)efficient but not effective.
D)neither efficient nor effective.

Accepted Answer

Dempsey's Dumpsters is effective because it satisfies its customers' needs, but it is not efficient because its costs are double that of its competition. Efficiency involves providing services at the lowest cost, which Dempsey's is not doing.

Question 14

At Augusta College, the Department Head who oversees activities of the faculty is a(n)
A)top manager.
B)first- line manager.
C)middle manager.
D)operative.

Accepted Answer

The answer of At Augusta College, the Department Head who...

Question 15

Becky has joined an organization that promotes the discussion of current management topics. The majority of the managers in North Carolina belong to the organization. Which managerial skill is Becky addressing?
A)interpersonal
B)technical
C)political
D)conceptual

Accepted Answer

Political skills are crucial for managers to navigate organizational dynamics, build networks, and influence others. By joining an organization that promotes discussion of current management topics, Becky is likely aiming to enhance her ability to understand and navigate the political landscape within and possibly beyond her organization, which is a key aspect of managerial effectiveness. This is especially relevant given the broad membership of the organization, suggesting an opportunity to engage with a wide range of perspectives and stakeholders.

Question 16

The universality of management concept typically applies to all except which of the following countries?
A)Canada
B)Chile
C)Australia
D)United States

Accepted Answer

The universality of management concept applies to all countries as it suggests that management principles are applicable everywhere. However, the question asks for an exception, and Chile is often considered to have different management practices due to its unique cultural and economic context.

Question 17

An organization interested in changing demographics that alter customer and employment markets could benefit from topics taught in a(n)____________course.
A)sociology
B)economics
C)psychology
D)anthropology

Accepted Answer

Sociology is the study of society and social behavior, including demographics.

Question 18

Which of the following acts as an unambiguous measure of the effectiveness of a business organization?
A)profits
B)increased revenues
C)efficiency
D)employee satisfaction

Accepted Answer

Profits are a clear and quantifiable measure of a business's effectiveness, reflecting its ability to generate more revenue than expenses.

Question 19

____________courses help managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals, and training techniques.
A)Psychology
B)Political science
C)Anthropology
D)Sociology

Accepted Answer

Psychology courses cover topics such as motivation, leadership, trust, employee selection, performance appraisals, and training techniques, which are essential for managers to understand in order to effectively lead and manage their teams.

Question 20

Which of the following is not a managerial role identified in Mintzberg's Model?
A)Informational
B)Interpersonal
C)Decisional
D)Functional

Accepted Answer

Mintzberg's Model identifies three main managerial roles: informational, interpersonal, and decisional. The "Functional" role is not part of Mintzberg's categorization.

Quiz 1: Managers and Management

Almost everything managers do requires them to

A universally accepted model of what a successful manager looks like would be described as____________ .

Ann is the CEO of a large manufacturing plant. She has spent her day trying to ensure that the light bulbs coming off the assembly line light 99.4% of the time. She has spent her day performing the management process of

Developing an organization's structure may include creating rules and regulations, giving some members supervisory control over other members, or____________ .

Doing a job in a way that achieves results without wasting any resources is referred to as being____________ .

Small businesses account for ____________of all non- farm businesses in the United States.

Which skill centers on a manager's mental ability to coordinate all of the organization's interests and activities?

____________is not an example of a title of a middle manager.

Nancy's strength as a manager lies in her ability to work with people. She is able to work with, motivate, and lead others easily. Nancy is demonstrating which managerial skill?

Annie's Pies produces cakes and pies that come in 207 different flavors that are shipped across the USA. Each week, 3 or 4 new flavors are added. Annie's produces high quality cakes and pies using the best ingredients, it wastes little, and few employees work overtime because the business operates

All of the following are included in the four components of the management process except

Jerry Bickford is the CFO at Montana Mutual Saving Bank. According to research studies, which management activities are likely to take up the greatest amount of time?

The goal of Dempsey's Dumpsters is to provide trash services to the city of Apex, whose motto is "The peak of good living." The customers are satisfied with the level of service, but costs at Dempsey's Dumpsters are double that of their competition. Dempsey's is

At Augusta College, the Department Head who oversees activities of the faculty is a(n)

Becky has joined an organization that promotes the discussion of current management topics. The majority of the managers in North Carolina belong to the organization. Which managerial skill is Becky addressing?

The universality of management concept typically applies to all except which of the following countries?

An organization interested in changing demographics that alter customer and employment markets could benefit from topics taught in a(n) ____________course.

Which of the following acts as an unambiguous measure of the effectiveness of a business organization?

____________courses help managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals, and training techniques.

Which of the following is not a managerial role identified in Mintzberg's Model?