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Business Essentials Study Set 7
Quiz 8: Managing Human Resources and Labour Relations
Path 4
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Question 81
Short Answer
Knowledge workers include HR managers. athletes. musicians. hairdressers. engineers.
Question 82
Short Answer
Programs that are designed to improve employee awareness of differences in attitudes and behaviors of co-workers from different racial, ethnic, or gender groups are called diversity training. affirmative action. comparable worth. equal employment opportunity. sensitivity training.
Question 83
Short Answer
Mimi, a senior secretary, has a value to the company that is about the same as Tom, who is a mechanic. She has found out that Tom is paid about the same as she is. The firm's successful program is equal pay. male subjugation. comparable worth. affirmative action. reverse discrimination.
Question 84
Short Answer
Collective bargaining is the process through which ________ and ________ negotiate an agreement concerning working conditions. an employee; an employer union leaders; the company's employees managers; their subordinates union leaders; management an employee; management
Question 85
Short Answer
What is the source of power for labour unions? A shortage of workers Collective bargaining Parliament Public opinion All of these
Question 86
Short Answer
Jane, a supervisor, has offered George, a subordinate, a raise and promotion in exchange for a sexual relationship. This is an example of ________ harassment. employment-at-will quid pro quo reverse discrimination affirmative action hostile work environment
Question 87
Short Answer
The range of workers' attitudes, values, beliefs, and behaviors that differ by gender, race, and ethnicity is called the glass ceiling. affirmative action. comparable worth. reverse discrimination. workforce diversity.
Question 88
Short Answer
The process by which union leaders and management personnel negotiate common terms and conditions of employment is known as mediation. collective bargaining. labour unions. arbitration. certification.
Question 89
Short Answer
During the last 40 years, union membership as a proportion of the total workforce has stagnated. there has been a decrease of unionized workers in the public sector. the union movement has been more successful in the United States than in Canada. union density has increased to 50 percent of the non-farm workforce. all of these are correct.
Question 90
Short Answer
A company is liable in cases of sexual harassment always, even if the harassment was done only once. under no circumstances, as it is the actions of two private individuals. only when the person doing the harassment holds a management position and the person being harassed is a lower-level employee. if management knew about the harassment but decided to do nothing about it. only if management intentionally harassed the employee.
Question 91
Short Answer
Which occupations have over 80 percent unionized workers? Teaching and food and beverage workers Teaching and nursing Lawyers and food and beverage workers Nursing and doctors Management and teaching