The use of small data makes CRM systems less successful.
Correct Answer:
Verified
Q8: Sales force automation products manage a sales
Q8: When web sites suggest other items for
Q9: According to the text, poor planning is
Q10: While a company's Internet presence may be
Q10: Continuous connectivity is desired by many users
Q12: Through the use of permission marketing programs,
Q14: According to the text,customer relationship management refers
Q15: The three inputs for calculating Customer Lifetime
Q16: Only employees who will be entering CRM
Q18: As customers navigate through a company's website,
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