Question 1

Most large companies require systems that combine transaction processing, business support, knowledge management, and user productivity features.

Accepted Answer

This statement is true as large companies typically require complex and integrated systems that can handle various functions such as transaction processing, business support, knowledge management, and user productivity features.

Question 2

Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.

Accepted Answer

This statement accurately reflects the benefits of empowerment in companies.

Question 3

A large concentration of servers working together is called a _____.
A)server window
B)server application
C)server ranch
D)server farm

Accepted Answer

A large concentration of servers working together is referred to as a server farm.

Question 4

Since middle managers focus on a longer time frame, they need less detailed information than top managers, but somewhat more than supervisors who oversee day-to-day operations.

Accepted Answer

The answer of Since middle managers focus on a longer...

Question 5

Examples of company-wide applications, called _____, include order processing systems, payroll systems, and company communications networks.
A)enterprise applications
B)network operating systems (NOS)
C)operating applications
D)legacy systems

Accepted Answer

Enterprise applications are company-wide software systems used to manage and support various functions such as order processing, payroll, and communication among employees. Network Operating Systems (NOS) are software systems that manage and control network resources. Operating applications refer to general software for daily use like Microsoft Word, Excel, etc. Legacy Systems refer to outdated or old software systems still in use.

Question 6

Which of the following is one of the main sectors of ecommerce?
A)C2C (consumer-to-consumer)
B)B2C (business-to-consumer)
C)C2B (consumer-to-business)
D)BPM (business process model)

Accepted Answer

The main sectors of ecommerce include B2C (business-to-consumer), B2B (business-to-business), C2C (consumer-to-consumer), and C2B (consumer-to-business). BPM (business process model) is not a sector of ecommerce, but rather a methodology for improving business processes.

Question 7

The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.

Accepted Answer

While the general responsibilities of a systems analyst may be similar across different organizations, the specific duties and scope of work can vary greatly depending on the size and industry of the company. A systems analyst at a small firm may have to wear multiple hats and work on a wide range of projects, while a systems analyst at a large corporation may have a more specialized role in a specific department or area of focus.

Question 8

_____ controls the flow of data, provides data security, and manages network operations.
A)Enterprise software
B)System software
C)Application software
D)Legacy software

Accepted Answer

System software includes operating systems, network management software, and security software that control and manage the operations of a computer system or network. Enterprise software refers to software applications used by organizations to manage their operations and processes, while application software are programs designed to perform specific tasks for individual users. Legacy software refers to outdated software that may still be in use but is no longer supported or updated.

Question 9

User support provides users with technical information, training, and productivity support.

Accepted Answer

User support commonly involves providing technical information such as troubleshooting and system maintenance, training on how to use software or equipment, and productivity support to help users work more efficiently.

Question 10

In an information system, data is information that has been transformed into input that is valuable to users.

Accepted Answer

The answer of In an information system, data is information...

Question 11

In a knowledge management system, a knowledge base consists of logical rules that identify data patterns and relationships.

Accepted Answer

A knowledge base in a knowledge management system consists of organized and curated information, such as documents, best practices, and expertise from individuals, rather than logical rules that identify data patterns and relationships.

Question 12

System software consists of programs that support day-to-day business functions and provide users with the information they require.

Accepted Answer

Application

Question 13

A mission-critical system is one that is unimportant to a company's operations.

Accepted Answer

A mission-critical system is one that is crucial to a company's operations and failure of this system could lead to significant financial loss or reputational damage.

Question 14

Internet-based commerce is called _____ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).
A)electronic commerce
B)network-oriented commerce
C)virtual trading
D)online trading

Accepted Answer

Internet-based commerce is commonly known as electronic commerce or e-commerce. This includes two main sectors - B2C, where businesses sell their products or services directly to consumers, and B2B, where businesses sell their products or services to other businesses. Options B, C, and D do not accurately describe internet-based commerce as commonly known.

Question 15

Most firms give their IT budgets a low priority in good economic times.

Accepted Answer

The answer of Most firms give their IT budgets a...

Question 16

_____ refers to the combination of hardware, software, and services that people use to manage, communicate, and share information.
A)Instructional technology
B)Information technology
C)Assistive technology
D)Medical technology

Accepted Answer

Information technology refers to the combination of hardware, software, and services that people use to manage, communicate, and share information. This includes computers, servers, software applications, networking equipment, and related services such as data storage and security. Information technology is used in many industries, including education, healthcare, finance, and entertainment, and is essential for organizations to stay competitive and efficient in today's digital age.

Question 17

Joint application development (JAD) is like a compressed version of the entire development process.

Accepted Answer

Rapid application development, Rapid application development (RAD), RAD, RAD (Rapid application development)

Question 18

Transaction processing (TP) systems are inefficient because they process a set of transaction-related commands individually rather than as a group.

Accepted Answer

Transaction processing systems are designed to process a set of related transaction commands as a group, not individually. This allows for better efficiency and completeness in processing transactions.

Question 19

When planning an information system, a company must consider how a new system will interface with older systems, which are called _____.
A)enterprise applications
B)network operating systems (NOS)
C)operating applications
D)legacy systems

Accepted Answer

Legacy systems are older systems that a company already has in place. When planning a new information system, the company must consider how it will interface with these legacy systems. A, B, and C are not accurate descriptions of older systems in this context.

Question 20

Network administration includes hardware and software maintenance, support, and security.

Accepted Answer

Network administration involves the ongoing maintenance, support, and security of both hardware and software components within a network infrastructure.

Quiz 1: Introduction to Systems Analysis and Design

Most large companies require systems that combine transaction processing, business support, knowledge management, and user productivity features.

Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.

A large concentration of servers working together is called a _____.

Since middle managers focus on a longer time frame, they need less detailed information than top managers, but somewhat more than supervisors who oversee day-to-day operations.

Examples of company-wide applications, called _____, include order processing systems, payroll systems, and company communications networks.

Which of the following is one of the main sectors of ecommerce?