Which of the following is NOT a technique to use when closing a bad-news message?
A) Inviting needless communication.
B) Offering best wishes.
C) Suggesting a counterproposal.
D) Directing to other sources.

Question

Which of the following is NOT a technique to use when closing a bad-news message?​
A) ​Inviting needless communication.
B) ​Offering best wishes.
C) ​Suggesting a counterproposal.
D) ​Directing to other sources.

Quizplus · Accepted Answer

Inviting needless communication is not a technique to use when closing a bad-news message because it may create false hope and waste the recipient's time. It is better to offer a clear and final response, while still being empathetic and professional. The other options, offering best wishes, suggesting a counterproposal, and directing to other sources, are appropriate ways to provide some form of positivity or help to the recipient despite giving them bad news.

Which of the Following Is NOT a Technique to Use