Question 1

A positive organizational culture emphasizes ________.

Accepted Answer

C)A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

Question 2

Provide examples of how an ethical culture can be transmitted through stories, rituals, and material symbols.

Accepted Answer

The answer of Provide examples of how an ethical culture...

Question 3

An organizational culture most likely to shape high ethical standards among its members is one that ________.

Accepted Answer

E)The organizational culture most likely to shape high ethical standards among its members is one that's high in risk tolerance, low to moderate in aggressiveness, and focused on means as well as outcomes.This type of culture also takes a long-term perspective and balances the rights of multiple stakeholders, including the communities in which the business operates, its employees, and its stockholders.

Question 4

The regular distribution of lollipops, toys, or treats every Friday is an example of a ________ that helps reinforce Ask Socrates' culture.

Accepted Answer

B)Rituals are repetitive sequences of activities that express and reinforce the key values of the organization, what goals are most important, which people are important, and which people are expendable.

Question 5

Company chants are used to ________.

Accepted Answer

B)Company chants are used for transmitting company culture to employees.

Question 6

________ typically contain narratives about the organization's founders, rule breaking, and reactions to past mistakes.

Accepted Answer

A)Stories circulate through organizations.They typically contain narratives about the organization's founders, rule breaking, rags-to-riches successes, reductions in the workforce, relocation of employees, reactions to past mistakes, and organizational coping.

Question 7

Company chants are examples of ________.

Accepted Answer

A)Company chants are examples of rituals.Rituals are repetitive sequences of activities that express and reinforce the key values of the organization-what goals are most important, which people are important, and which people are expendable.

Question 8

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Larry utilizing?

Accepted Answer

D)Larry is building on employee strengths.Because his employee is good at enforcing rules, he is showing her how she can put that strength to use.Although a positive organizational culture does not ignore problems, it does emphasize showing workers how they can capitalize on their strengths.

Question 9

Ask Socrates Inc. employees are allowed to dress informally. This is an example of a ________ through which organizational culture is transmitted.

Accepted Answer

C)Material symbols convey to employees who is important, the degree of egalitarianism top management desires, and the kinds of behavior that are appropriate.A few examples of material symbols include the size of offices, the elegance of furnishings, executive perks, and attire.

Question 10

Describe the three stages involved in the process of socialization.

Accepted Answer

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Question 11

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.

Accepted Answer

The more management relies on formal, collective, sequential, fixed, and serial socialization programs and emphasizes divestiture, the more likely newcomers' differences will be stripped away and replaced by standardized predictable behaviors.These institutional practices are common in police departments, fire departments, and other organizations that value rule following and order.

Question 12

How does organizational culture develop?

Accepted Answer

The answer of How does organizational culture develop?...

Question 13

What are the various ways in which the organizational culture can be transmitted to the employees?

Accepted Answer

The answer of What are the various ways in which...

Question 14

Bruce is new at Wayne Corp., but after a week he already knows that the founder of the corporation started the business in his garage with only $4,000 and one client. This information was most likely transmitted to Bruce by way of ________.

Accepted Answer

A)Bruce most likely knows this legend through the passing of stories.Stories circulate through organizations.They typically contain a narrative of events about the organization's founders, rule breaking, rags-to-riches successes, reductions in the workforce, relocation of employees, and organizational coping.

Question 15

Which of the following is most likely to be used by Ask Socrates Inc. to inform its new employees about its founders?

Accepted Answer

A)Stories circulate through organizations.They typically contain a narrative of events about the organization's founders, rule breaking, rags-to-riches successes, reductions in the workforce, relocation of employees, reactions to past mistakes, and organizational coping.These stories anchor the present in the past and explain and legitimize current practices.

Question 16

Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________.

Accepted Answer

D)The informality at the Alcoa headquarters conveys to employees that Alcoa values openness, equality, creativity, and flexibility.

Question 17

Explain the primary methods of maintaining an organization's culture.

Accepted Answer

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Question 18

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

Accepted Answer

D)Research suggests managers can have an effect on the ethical behavior of employees by adhering to the following principles: be a visible role model, communicate ethical expectations, provide ethical training, visibly reward ethical acts and punish unethical ones, and provide protective mechanisms.In this example, the company is visibly punishing unethical acts.

Question 19

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

Accepted Answer

The more a new employee is segregated from the ongoing work setting and differentiated in some way to make explicit his or her newcomer's role, the more formal socialization is.Specific orientation and training programs are examples.Informal socialization puts the new employee directly into the job, with little or no special attention.

Question 20

Which of the following can act as a common denominator to unite members of a given culture or subculture?

Accepted Answer

C)Many organizations and subunits within them use language to help members identify with the culture, attest to their acceptance of it, and help preserve it.New employees may at first be overwhelmed by acronyms and jargon, that, once assimilated, act as a common denominator to unite members of a given culture or subculture.

Quiz 16: Organizational Culture