Question 1

A labor contract is ________.
A) an agreement between employers for labor arrangements
B) formed when negotiations are not initiated by unions
C) a labor union contract for managerial staff
D) often used as a synonym for collective bargaining
E) a contract signed by employees who are not part of the union

Accepted Answer

D) Labor contract is often used as a synonym for a collective bargaining agreement. Individual employees, particularly in upper management positions, can also have employment contracts that aren't associated with union membership.

Question 2

National unions ________.
A) do not have the power to negotiate with individual companies
B) are composed of many local unions
C) are not bounded by geographical restrictions
D) do not undertake their own membership activities
E) are open to members who have a specific set of skills

Accepted Answer

B) A national union is a nationwide organization composed of many local unions that represent employees in specific locations.

Question 3

The members of local unions are informally known as the ________.
A) internal-card
B) advocate
C) lobbyist
D) activist
E) rank-and-file

Accepted Answer

E) Members of local unions are informally known as the rank-and-file. Each department or facility also elects a shop steward, who works in the facility as a regular employee and serves as a liaison with supervisors whenever problems arise.

Question 4

Union members take a decertification vote to ________.
A) have membership in more than one union
B) increase the scope of a union's objectives
C) demand a pay hike from the employer
D) increase the strength of an industrial union
E) take away a union's right to represent them

Accepted Answer

E) Decertification is an employee vote to take away a union's right to represent them. If the majority votes for decertification, the union is removed as the bargaining agent.

Question 5

Norman is working in a bottled water production unit.Norman's company is unionized,but he has not joined the union.However,every year he pays an amount equivalent to the union's annual fee.Norman's company is using a(n)________.
A) permanent shop
B) closed shop
C) agency shop
D) union shop
E) open shop

Accepted Answer

C) In an agency shop, employees aren't required to join the union but must pay the equivalent of union dues.

Question 6

Craft unions are unions that offer membership to workers ________.
A) who are not directly employed
B) with a specific skill
C) of the same age
D) with the same seniority
E) with a part-time membership

Accepted Answer

B) Craft unions offer membership to workers with a specific craft or skill, such as carpentry, masonry, or electrical work.

Question 7

Authorization cards are ________.
A) cards signed by employees to indicate interest in having a union represent them
B) cards issued by employers to distinguish the members of a union
C) documents issued by unions to employees when awarding membership
D) cards issued by employers to the employees who are not part of any union
E) cards signed by employees to indicate that they have attended a union meeting

Accepted Answer

A) Authorization cards are cards signed by employees to indicate interest in having a union represent them. Company management usually tries to persuade employees that unionization would not be in their best interest.

Question 8

Which of the following is an example of an industrial union?
A) a union that provides membership only to those with a specific skill
B) a union of electrical workers in the United States
C) a union of engineers across the world
D) a union that gives membership only to salespeople in an industry
E) a union that represents all the employees of a manufacturing company

Accepted Answer

E) Industrial unions seek to represent all workers at a given employer or location, regardless of profession or skill level.

Question 9

Identify the action that is typically taken after a company has recognized a union.
A) union petition filing
B) NLRB inspection
C) collective bargaining
D) certification election
E) decertification election

Accepted Answer

C) After a company has recognized a union, the union and management begin collective bargaining.

Question 10

Andrew joins a company as a production worker.The Human Resource department informs him that he has to be a part of the company's labor union within six months in order to continue working in the company.Identify the union security measure that the company is following.
A) agency shop
B) open shop
C) closed shop
D) union shop
E) voluntary shop

Accepted Answer

D) In a union shop, employees don't have to be members when they are hired, but they must join the union within a specified period of time. Andrew's organization is following a union shop.

Question 11

In a(n)________,employees aren't required to join the union but must pay the equivalent of union dues.
A) closed shop
B) open shop
C) agency shop
D) union shop
E) permanent shop

Accepted Answer

C) In an agency shop, employees aren't required to join the union but must pay the equivalent of union dues.

Question 12

Employees in one of the plants of a leather manufacturing company form a labor union to represent all employees of the plant.The union does not give membership to employees of other plants and is not associated with any political party or other union.This union is an example of a ________ union.
A) geographic
B) local
C) craft
D) national
E) skill-based

Accepted Answer

B) Local unions represent employees in a specific geographic area or facility. The given union represents employees of a facility.

Question 13

Which of the following refers to a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract?
A) collective bargaining
B) grievance procedure
C) product negotiation
D) progressive discipline
E) grievance negotiation

Accepted Answer

A) Collective bargaining refers to a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract.

Question 14

Local unions represent employees ________.
A) who have membership in many industrial unions
B) with a specific skill or ability
C) who work in more than one country
D) in a specific geographic area or facility
E) who do not have a formal union membership

Accepted Answer

D) Local unions represent employees in a specific geographic area or facility. Members of local unions are informally known as the rank-and-file.

Question 15

Caltrex Manufacturing is a firm that manufactures surgical equipment.The company is unionized and has only one union.The union insists that all the individuals should become a member of the union before being hired by the company.This is an example of a(n)________.
A) intermediate shop
B) union shop
C) agency shop
D) open shop
E) closed shop

Accepted Answer

E) Union security refers to the measures that protect a union's right to represent workers. The most extreme form is a closed shop, in which an employer is allowed to hire only union members. The given situation is an example of a closed shop.

Question 16

If a union is certified,the employer is then required to negotiate with the union for at least a period of ________.
A) six months
B) five years
C) one year
D) three years
E) three months

Accepted Answer

C) If a union is certified, the employer is then required to negotiate with the union for at least one year on the terms of the contract with employees.

Question 17

Alfa Electrical is a firm that manufactures electrical products.The employees believe that they are not being paid adequately and decide to form a union.More than seventy percent of the employees issue authorization cards for forming a union,but the management refuses to accept the union.In order to form a union in this company,the employees ________.
A) must obtain support of all the employees in the organization
B) should form an informal union and function for more than a year
C) must obtain support of at least 75 percent of the employees
D) should petition the NLRB to remove the management from authority
E) should petition the NLRB to conduct a secret-ballot certification election

Accepted Answer

E) If the employer doesn't voluntarily accept a union, employees or the union can petition the NLRB to conduct a secret-ballot certification election. The NLRB usually requires verification that at least 30 percent of the employees in an appropriate bargaining unit are interested in union membership before it will proceed with an election.

Question 18

In a(n)________,employees don't have to be members when they are hired,but they must join the union within a specified period of time.
A) open shop
B) union shop
C) closed shop
D) agency shop
E) voluntary shop

Accepted Answer

B) In a union shop, employees don't have to be members when they are hired, but they must join the union within a specified period of time. It is a type of union security.

Question 19

Which of the following statements is true of a certification election?
A) Such elections are not bound by NLRB guidelines.
B) It is usually carried out using a voice vote.
C) It can be conducted only if at least 30 percent of the employees agree.
D) It can be conducted only if the management gives approval.
E) Employees sharing different working conditions are allowed to vote.

Accepted Answer

C) If the employer doesn't voluntarily accept the union, employees or the union can petition the NLRB to conduct a secret-ballot certification election. The NLRB usually requires verification that at least 30 percent of the employees in an appropriate bargaining unit are interested in union membership before it will proceed with an election.

Question 20

The National Labor Relations Board (NLRB)certifies a union if ________.
A) thirty percent of the employees favor certification
B) a union wins certification election
C) it receives a union petition from employees
D) a union is conducting a decertification election
E) it receives a request from 30 percent of the employees for a collective bargaining

Accepted Answer

B) If a majority of the affected employees vote to make the union their bargaining agent, the NLRB certifies the results and grants the union the authority to begin negotiating with the employer on the employees' behalf.

Quiz 12: Labor Relations

A labor contract is ________.

National unions ________.

The members of local unions are informally known as the ________.

Union members take a decertification vote to ________.

Norman is working in a bottled water production unit.Norman's company is unionized,but he has not joined the union.However,every year he pays an amount equivalent to the union's annual fee.Norman's company is using a(n) ________.

Craft unions are unions that offer membership to workers ________.

Authorization cards are ________.

Which of the following is an example of an industrial union?

Identify the action that is typically taken after a company has recognized a union.

Andrew joins a company as a production worker.The Human Resource department informs him that he has to be a part of the company's labor union within six months in order to continue working in the company.Identify the union security measure that the company is following.

In a(n) ________,employees aren't required to join the union but must pay the equivalent of union dues.

Employees in one of the plants of a leather manufacturing company form a labor union to represent all employees of the plant.The union does not give membership to employees of other plants and is not associated with any political party or other union.This union is an example of a ________ union.

Which of the following refers to a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract?

Local unions represent employees ________.

Caltrex Manufacturing is a firm that manufactures surgical equipment.The company is unionized and has only one union.The union insists that all the individuals should become a member of the union before being hired by the company.This is an example of a(n) ________.

If a union is certified,the employer is then required to negotiate with the union for at least a period of ________.

In a(n) ________,employees don't have to be members when they are hired,but they must join the union within a specified period of time.

Which of the following statements is true of a certification election?

The National Labor Relations Board (NLRB) certifies a union if ________.