Question 1

These are built by giving associates the authority, responsibility, and encouragement to come together to work on guest -related improvements that will not only enhance the guest experience but also make the associates' jobs easier.

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Question 2

Explain the advantage and disadvantage to empowerment.

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Question 3

These are task -oriented work groups either formally appointed or evolve informally.

Accepted Answer

Teams are task-oriented work groups that can be formally appointed or evolve informally to achieve specific goals.

Question 4

Saving manager's time and making decisions that were once made by managers is the task of

Accepted Answer

Self-managed teams are designed to take on responsibilities and make decisions that were traditionally made by managers, thereby saving managers' time.

Question 5

This adds some planning and evaluating responsibilities to a position. It gives associates greater control over their work by allowing them to assume some tasks typically done by their supervisors.

Accepted Answer

Job enrichment involves adding planning and evaluating responsibilities to a position, giving employees more control and allowing them to take on tasks usually performed by supervisors.

Question 6

How many associates can one manager supervise? Explain your answer.

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Question 7

Describe the changes that came about when the traditional organization chart was turned upside down.

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Question 8

Describe the four forms of departmentalization and give an example of each.

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Question 9

This is a way to relieve the boredom and monotony that can be a disadvantage of work specialization.

Accepted Answer

Job rotation involves moving employees between different tasks or jobs to reduce monotony and boredom, providing them with a variety of experiences and skills.

Question 10

The ________ seeks to eliminate the chain of command, to have appropriate spans of control, and to replace departments with empowered teams.

Accepted Answer

Boundaryless organizations aim to eliminate traditional hierarchies and departmental boundaries, promoting flexibility and empowerment through teams.

Question 11

Discuss the importance of contingency factors.

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Question 12

Discuss how structure is important to an organization.

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Question 13

Explain the concept of group dynamics.

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Question 14

Describe the relationship between job enlargement and job enrichment. How do they differ and how are they similar?

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Quiz 16: Organizing