Question 1

Learners that tend to work carefully and with a higher degree of precision are described as
A) impulsive learners.
B) aural learners.
C) whole-part learners.
D) reflective learners.

Accepted Answer

Reflective learners are those who prefer to think about the information and work carefully with a higher degree of precision, often taking their time to make decisions and solve problems.

Question 2

Roberto approaches the training experience as a problem solver. He likes analyzing problems and testing theories over finding solutions. How does your text suggest you might work best with Roberto?
A) Present traditional lectures.
B) Introduce new problem solving processes.
C) Conduct experiments.
D) Use buzz groups

Accepted Answer

Roberto prefers analyzing problems and testing theories, so introducing new problem-solving processes aligns with his approach and will likely engage him effectively.

Question 3

The law of association recommends that your training programs:
A) compare and contrast with other familiar processes
B) use the trainees to train the trainer
C) use analogies
D) all of the above
E) only a and c

Accepted Answer

The law of association suggests that learning is more effective when new information is connected to something familiar. This can be achieved by comparing and contrasting new concepts with known processes and using analogies to relate new information to familiar ideas.

Question 4

Charlie has been hired to conduct a training seminar for returning employees of a pharmaceutical company. He has not been given any instructions about the specific topic just to refresh these employees basic knowledge of salesmanship. He decides that the first step in deciding the training topic is to conduct a needs assessment to find out what skills they need. Which principle of adult learning best reflects Charlie's approach to training?
A) Adults are internally motivated.
B) Adult learning is problem-oriented.
C) Adults need relevant training.
D) Adults bring experience to the classroom.
E) none of the above.

Accepted Answer

Charlie's approach to conducting a needs assessment to find out what skills the returning employees need aligns with the principle that adults need relevant training. By identifying the specific skills gaps or needs, the training can be tailored to be directly applicable and beneficial to their roles, making it relevant to their work.

Question 5

When developing and presenting training programs, the textbook suggests:
A) train in the manner you were trained
B) don't assume everyone learns as you do
C) use a variet of training techniques to tap into all learning styles
D) all of the above
E) only b and c

Accepted Answer

The correct answers are B and C because it's important not to assume everyone learns the same way you do and to use a variety of training techniques to accommodate different learning styles. This approach ensures that training is inclusive and effective for a diverse audience.

Question 6

Buzz groups, brainstorming sessions, and mentor-mentee relationships are useful when working with
A) accommodators.
B) convergers.
C) assimilators.
D) divergers.

Accepted Answer

Divergers benefit from collaborative and creative activities like buzz groups and brainstorming, as they excel in generating ideas and seeing multiple perspectives.

Question 7

All of the following are suggestions for motivating visual learners suing modeling except:
A) use models that are similar to trainees.
B) Praise models for their behavior.
C) Model "artificial" behavior.
D) Set realistic expectations for trainees.
E) all of the above are true.

Accepted Answer

Modeling "artificial" behavior is not an effective strategy for motivating visual learners. Effective modeling involves demonstrating behaviors that are authentic and relatable, rather than artificial or unrealistic. This helps learners better understand and emulate the behaviors being taught.

Question 8

Which of the following is accurate when comparing andragogy to pedagogy?
A) Andragogy is described as task or problem oriented learning while pedagogy is described as subject centered learning.
B) Andragogy is described as building on the learner's experience rather than using the learners experience as a rich resource.
C) Pedagogy makes use of internal incentives while andragogy make us of external rewards.
D) Pedagogy is increasingly self-directed while andragogy depends on others for what he or she should know.

Accepted Answer

Andragogy, a term popularized by Malcolm Knowles, refers to the method and practice of teaching adult learners and is often contrasted with pedagogy, which is the art of teaching children. Andragogy is characterized by a focus on task or problem-oriented learning, leveraging the learner's existing experience and knowledge, and promoting self-directed learning. Pedagogy, on the other hand, is more subject-centered, often involves a more directive teaching approach, and is less reliant on the learner's previous experiences.

Question 9

Sandy is creating a training program to help sales associates deal with angry customers. She has decided to have the associates take turns training the trainer and each other. Which law of learning is Sandy initiating?
A) law of association
B) law of frequency
C) law of effect
D) law of redundancy

Accepted Answer

The law of frequency suggests that learning is more effective when it is repeated. By having associates take turns training the trainer and each other, Sandy is utilizing repetition to reinforce learning, making it more likely that the associates will remember and apply what they have learned.

Question 10

Mike is a reflective learner. Which training application would work best to fit Mike's learning needs?
A) Allow ample time to complete work.
B) Allow a limited time to complete work.
C) Set learning objectives a little higher that realistically possible.
D) None of the above training applications would fit Mike's learning needs.

Accepted Answer

Reflective learners benefit from having ample time to think about and process the information they are learning. This allows them to reflect on the material, understand it deeply, and apply it effectively.

Question 11

All of the following are true about the learning differences between children and adults except:
A) Children are internally motivated and adults are externally motivated.
B) Children have limited life experiences and adults bring many life experiences to the classroom.
C) Children learn for learning's sake and adults need to know "why" they're learning something.
D) Children approach learning subject-by-subject and adults are problem-centered.
E) all of the above are true.

Accepted Answer

Children can be both internally and externally motivated, similar to adults. The distinction between internal and external motivation is not strictly based on age. Adults can be internally motivated by personal growth, curiosity, or the desire to achieve personal goals, while children can also be motivated by external rewards such as praise, grades, or rewards.

Question 12

Using analogies is an effective method for training based on the law of
A) effect.
B) association.
C) frequency.
D) learning

Accepted Answer

Analogies work by drawing connections between new information and what an individual already knows, leveraging the law of association. This law suggests that ideas and experiences reinforce each other and can be linked to enhance learning.

Question 13

Which of the following approaches to training seek to accommodate trainee learning styles on when they have difficulty learning?
A) Matching
B) bridging
C) style-flexing
D) all of the above

Accepted Answer

The answer of Which of the following approaches to training...

Question 14

An effective method of training visual learners is
A) peer presentations
B) simulations
C) case studies
D) modeling

Accepted Answer

Modeling is an effective method of training visual learners because it allows them to see how a task is done and to imitate the steps.

Question 15

Carla is a careful, sequential thinker who likes to rely on expert opinions. When in training, she organizes her notes and data and puts it into a concise, logical form. She would be categorized as a/an
A) accommodator.
B) converger.
C) assimilator.
D) diverger.

Accepted Answer

Carla's preference for organizing information in a logical form and relying on expert opinions aligns with the characteristics of an assimilator learning style. Assimilators are more focused on abstract concepts and logical thinking, rather than practical applications or hands-on experience.

Question 16

A law of learning states that
A) people learn best under pleasant and rewarding circumstances.
B) the more you practice a training behavior, the more likely you will continue using the desired behavior accurately.
C) you should take a break in training at least every 20 minutes.
D) certain conditions must be met in order for trainees to learn.

Accepted Answer

The answer of A law of learning states that
A) people...

Question 17

While conducting a training session on conflict management, the trainer is challenged by a trainee who had a negative experience when trying to handle a similar situation. What strategy does your text suggest might be helpful?
A) Ignore the trainee.
B) Ask him or her to explain and expand on their experience.
C) Acknowledge that negative experiences are inevitable and using the skills offered in training may reduce the negative experiences.
D) Ask the trainee to demonstrate the problem and brainstorm for solutions.

Accepted Answer

The answer of While conducting a training session on conflict...

Question 18

When designing your training programs in accordance with the law of effect:
A) use "plus-one" mastery
B) accommodate trainees work schedule
C) schedule appropriate breaks
D) all of the above
E) only b and c

Accepted Answer

The answer of When designing your training programs in accordance...

Question 19

Rachel prefers learning on the job rather than a formal training classroom. She enjoys internships where she can learn pertinent skills while still being supervised. What exhibits what type of learning style?
A) diverger
B) assimilator
C) converger
D) accommodator

Accepted Answer

Rachel's preference for learning through practical experience and internships, under supervision, aligns with the characteristics of an accommodator learning style. Accommodators prefer hands-on experiences and are adept at adapting to immediate circumstances, learning through doing rather than through theoretical or abstract concepts.

Question 20

Showing trainees the final product and breaking down the product into various parts is an effective method for training
A) whole-part learners
B) part-whole learners
C) divergers
D) convergers

Accepted Answer

Whole-part learners learn best when they are shown the final product and then break it down into its various parts.

Quiz 2: How Adults Learn

Learners that tend to work carefully and with a higher degree of precision are described as

Roberto approaches the training experience as a problem solver. He likes analyzing problems and testing theories over finding solutions. How does your text suggest you might work best with Roberto?

The law of association recommends that your training programs:

When developing and presenting training programs, the textbook suggests:

Buzz groups, brainstorming sessions, and mentor-mentee relationships are useful when working with

All of the following are suggestions for motivating visual learners suing modeling except:

Which of the following is accurate when comparing andragogy to pedagogy?

Sandy is creating a training program to help sales associates deal with angry customers. She has decided to have the associates take turns training the trainer and each other. Which law of learning is Sandy initiating?

Mike is a reflective learner. Which training application would work best to fit Mike's learning needs?

All of the following are true about the learning differences between children and adults except:

Using analogies is an effective method for training based on the law of

Which of the following approaches to training seek to accommodate trainee learning styles on when they have difficulty learning?

An effective method of training visual learners is

Carla is a careful, sequential thinker who likes to rely on expert opinions. When in training, she organizes her notes and data and puts it into a concise, logical form. She would be categorized as a/an

A law of learning states that

While conducting a training session on conflict management, the trainer is challenged by a trainee who had a negative experience when trying to handle a similar situation. What strategy does your text suggest might be helpful?

When designing your training programs in accordance with the law of effect:

Rachel prefers learning on the job rather than a formal training classroom. She enjoys internships where she can learn pertinent skills while still being supervised. What exhibits what type of learning style?

Showing trainees the final product and breaking down the product into various parts is an effective method for training