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Culinary, Hospitality, Travel & Tourism
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Exploring the Hospitality Industry
Quiz 9: Managed Services
Path 4
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Question 21
Short Answer
A __________ is a person responsible for translating corporate philosophy to the contractor and for overseeing the contractor to make certain that they abide by terms of the contract.
Question 22
Short Answer
The __________ is the amount of money required per day from each person to pay for foodservice; for example in a college setting.
Question 23
Short Answer
Managed services that provides services to airlines is know as __________ foodservice.
Question 24
Short Answer
Duties of foodservice managers at small to mid-sized managed services may include all of the following except: • Employee relations • Landscaping/groundskeeping • Human resources management • Safety administration
Question 25
Short Answer
An anaerobic digester is a device used to: • cut down waste by mixing food waste with wood chips that can break waste down into a mush • an assistive device used in healthcare settings for guests who have had gastric surgery • an alternative heating source • a training device used by long-distance runners
Question 26
Short Answer
The leisure and recreation segment of managed services includes: • business and industry • secondary schools and colleges • stadiums, arenas and parks • chain and fast food contract services
Question 27
Short Answer
Advantages to a career in the leisure and recreation could include all of the following except: • the opportunity to see professional and amateur sporting events or concerts on a regular basis • working with very large crowds over a short period of time • to enjoy the great outdoors • to have a set work schedule
Question 28
Short Answer
Companies that operate their own foodservice operations are known as __________ .
Question 29
Short Answer
If foodservice expenses for one semester of 101 days amount to $695,000 for an operation with 1100 students eating, the daily rate would be: • $7.65 • $5.50 • $6.25 • $8.95
Question 30
Short Answer
__________ means to produce a quantity of food to serve at various times rather than all at once.
Question 31
Short Answer
A business that operates for no profit is known as a __________ foodservice operation.
Question 32
Short Answer
In an effort to increase cash sales and to manage profitability managers of healthcare operations have become more resourceful by: • developing concepts like medical malls with retail shops, bakeries, catering and restaurants • decreasing portion sizes of meals served to staff and patients in medical care facilities • charging more for cafeteria food and eliminating staff discounts • adding an extra charge to service users not affiliated with the medical facility
Question 33
Short Answer
A business that operates for profit is know as a __________ foodservice operation.
Question 34
Short Answer
Some of the driving forces and trends with college campus foodservice are: • students pay one fee for all meals each day, whether they eat them or not • McDonald's and Burger King branded Visa bank cards • programs similar to the National School Lunch program • branded concepts, privatization, campus cards and computer use
Question 35
Short Answer
With regards to B & I foodservice, __________ are companies that operate foodservice for the client on a contractual basis.
Question 36
Short Answer
The challenge of healthcare managed services is to: • control costs due to lower Medicare payments • provide many special meal requirements to patients with specific dietary needs • generate creative advertising to bring more guests into the cafeteria • insure that trays are picked up from the rooms in a timely manner
Question 37
Short Answer
The main focus of hospital foodservice is: • speed of service • uniform standards • tray line • compliance with USDA nutritional regulations
Question 38
Short Answer
Self-operators are companies that: • own their foodservice operations • operate foodservice for the client on a contractual basis • translate corporate philosophy into practice • create new concepts for generating cash sales