Question 1

Mark agrees to take notes during an important meeting at which he disagrees with many of the group's decisions. The group asks him to bring copies of the notes to the next meeting so that everyone has a written record of the proceeding. At the next meeting, Mark is absent. At the following meeting, he tells everyone that he's still working on the notes. What sort of behavior does Mark exhibit?

Accepted Answer

Mark's behavior is passive-aggressive because he is indirectly expressing his disagreement by delaying the delivery of the notes instead of openly communicating his feelings.

Question 2

When expressed appropriately, assertiveness

Accepted Answer

Assertiveness encompasses all these benefits: it reduces conflict and anxiety, maintains self-respect, boosts self-confidence, and provides a sense of control.

Question 3

All of the following are characteristics of aggressive people except

Accepted Answer

Aggressive people are not typically more respected; their behavior often leads to conflict and a lack of respect from others.

Question 4

Which step in the DESC strategy for becoming more assertive is characterized in the following example: Explain what you want to happen. Take into account whether the other person can do what you request?

Accepted Answer

The "specify" step in the DESC strategy involves clearly stating what you want to happen and considering whether the other person can fulfill your request.

Question 5

You can successfully engage in self-promotion as an impression management strategy as long as you don't do it in public.

Accepted Answer

The statement is incorrect. Self-promotion as an impression management strategy can be effective when done in appropriate settings and with tact, such as during a performance review or job interview. It is not necessary to always avoid doing it in public, but the approach and timing should be appropriate to the situation.

Question 6

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement: "If you don't mind, I'd like to explain how we've handled this before. It may help."

Accepted Answer

The statement suggests a collaborative approach by inviting input and sharing past experiences, which aligns with the concept of equality in communication climate.

Question 7

All of the following are characteristics of passive, nonassertive people except

Accepted Answer

Passive, nonassertive people typically do not feel a greater sense of power; instead, they often feel powerless in communication situations.

Question 8

All of the following are characteristics of passive-aggressive people except

Accepted Answer

Passive-aggressive people often do not follow through with promised contributions, as their behavior is characterized by indirect resistance and avoidance of direct confrontation.

Question 9

You can successfully engage in ingratiation as an impression management strategy as long as you don't engage in phony flattery.

Accepted Answer

This statement is true. Ingratiation can be a successful impression management strategy, but it should be done sincerely and without relying on phony flattery that may be perceived as insincere by others. Genuine compliments and positive behavior can help build rapport and positive impressions with others.

Question 10

Impression management represents the strategies you use to shape others' impressions of you in order to gain influence, power, sympathy, or approval.

Accepted Answer

Impression management is the intentional process of controlling how others perceive you in order to achieve a certain goal, such as gaining influence or approval.

Question 11

We assume a social identity that others help us to maintain.

Accepted Answer

Social identity theory suggests that individuals form their identity based on group memberships, and these identities are reinforced and maintained through interactions with others.

Question 12

When affection needs are met, the result is an ideal personal type who wants to be liked but who also is secure enough to function in situations where social interaction and affection are not high priorities.

Accepted Answer

Meeting affection needs can lead to a balanced personality that values social connections but remains secure and functional even when social interaction is minimal.

Question 13

An abdicrat is someone whose control needs are met, who has no problem with power, and who is comfortable giving and taking orders.

Accepted Answer

An abdicrat is typically someone who avoids taking control or responsibility, often preferring to delegate or abdicate authority rather than exercise it.

Question 14

The impression management strategy of exemplification requires that you practice what you preach.

Accepted Answer

Exemplification involves demonstrating high moral or ethical standards through personal behavior, and therefore requires one to practice what they preach in order to be convincing.

Question 15

Good conversations focus on beliefs, attitudes, or experiences that both communicators share.

Accepted Answer

Good conversations often revolve around common beliefs, attitudes, or experiences, as these shared elements help build rapport and understanding between communicators.

Question 16

The impression management strategy of supplication involves making others feel resourceful and helpful in addition to expressing your need for help from them.

Accepted Answer

Supplication involves portraying oneself as needy and dependent, while simultaneously making others feel capable and helpful.

Question 17

Will Schutz's FIRO theory examines the impact of three interpersonal needs-the need for inclusion, control, and affection.

Accepted Answer

Schutz's FIRO theory does indeed examine the impact of three interpersonal needs- the need for inclusion, control, and affection.

Question 18

You should avoid using the impression management strategy of intimidation.

Accepted Answer

The answer of You should avoid using the impression management...

Question 19

Interpersonal communication occurs when a limited number of people, usually two, interact and generate meaning through verbal and nonverbal messages.

Accepted Answer

Interpersonal communication involves a small number of people interacting and creating meaning through communication. Verbal and nonverbal messages are used to convey information and build relationships.

Question 20

If a friend constantly seeks attention or tends to withdraw from social situations, a strong but unmet affection need may be responsible.

Accepted Answer

The answer of If a friend constantly seeks attention or...

Quiz 7: Understanding Interpersonal Relationships