Question 1

A listener who wishes to become the speaker should use a____________ .

Accepted Answer

Turn-requesting cues are signals used by a listener to indicate a desire to take over the role of the speaker. These cues can be verbal or non-verbal and are used to manage the flow of conversation in a polite and organized manner.

Question 2

Part of the maxim of _________is using words that the listener will understand.

Accepted Answer

The maxim of manner, one of Grice's conversational maxims, emphasizes clarity in communication, which includes using words that the listener will understand.

Question 3

We seem less inhibited in communicating via e-mail or social media than we do in face- to-face interactions. This may be attributed to_______ .

Accepted Answer

The disinhibition effect refers to the phenomenon where people feel more free to express themselves openly and without inhibitions when communicating online compared to face-to-face interactions. This is because the lack of physical presence, anonymity, and sometimes the absence of immediate feedback can make individuals feel less vulnerable to direct judgment or consequences.

Question 4

Kelly just acquired a blue puzzle piece tattoo on her arm to symbolize autism awareness. Kelly's tattoo is an example of__________ .

Accepted Answer

Kelly's tattoo is an example of self-disclosure because it is a way of expressing personal values and beliefs (in this case, awareness about autism) to others without necessarily using words.

Question 5

Madison gets annoyed when her friend Susannah rambles on and on about every individual question on the test when she only asked Susannah about how she did overall on the test. Susannah is violating the maxim of_________ .

Accepted Answer

Susannah is providing more information than what was asked for, violating the maxim of quantity, which suggests that one should be as informative as necessary and no more.

Question 6

In self-disclosure, you reveal information about ____to ________.

Accepted Answer

Self-disclosure involves revealing information about yourself to another person, which fosters intimacy and trust in relationships.

Question 7

Questions such as, "How are you?" "What major are you?" and "You're ready for the exam?" are all examples of __________.

Accepted Answer

These questions are examples of small talk, which is casual or informal conversation about non-essential topics, often used to initiate conversations or fill silence in social settings.

Question 8

Individuals in some cultures practice the________ , which means that you avoid taking credit for some accomplishment or make less of some ability or talent you have.

Accepted Answer

The correct term is "maxim of self-denigration," which refers to the cultural practice of downplaying one's accomplishments or talents, often to avoid appearing boastful or to adhere to social norms that value humility.

Question 9

Which of the following is a suggested guideline for resisting pressure to self-disclose?

Accepted Answer

Delaying a decision is a strategy that allows individuals more time to consider the implications of self-disclosure and whether they truly want to share personal information, thus helping to resist pressure to disclose prematurely.

Question 10

Maxims of tact, generosity, approbation, and modesty are all part of the conversational_________ .

Accepted Answer

These maxims are part of the principle of politeness, which guides how individuals interact in a respectful and considerate manner during conversations.

Question 11

Which of the following is an example of self-disclosure?

Accepted Answer

Self-disclosure involves revealing personal information or feelings to others, which is what is happening in option D where someone is sharing their personal enjoyment of a restaurant and expressing a desire to go there more often.

Question 12

Cupping your hand near your ear to indicate that you can't adequately hear the speaker is an example of ___________.

Accepted Answer

Cupping your hand near your ear is a nonverbal gesture that indicates you are having trouble hearing, which serves as a back-channeling cue to the speaker to adjust their volume or clarity.

Question 13

In the meeting about improving work flow, Frank's boss goes on and on and never lets anyone else speak. Frank's boss is demonstrating _________.

Accepted Answer

Monologic communication refers to a form of communication where only one person speaks and does not allow for an exchange of ideas, which is what Frank's boss is demonstrating by not letting anyone else speak.

Question 14

Self-disclosure always involves which of the following?

Accepted Answer

Self-disclosure always involves at least one other individual because it is a form of interpersonal communication.

Question 15

The first step in initiating a conversation should involve ________.

Accepted Answer

Giving a greeting or opening is a common and polite way to initiate a conversation, setting a friendly tone for the interaction.

Question 16

Which of the following is the best example of phatic communication?

Accepted Answer

Phatic communication is used to perform a social function rather than to convey information or ask questions. It's about social pleasantries and establishing rapport. Saying "Hi, how are you today?" is a classic example of initiating a conversation or acknowledging someone's presence without the primary intention of exchanging information.

Question 17

An interruption in a conversation is an attempt to___________ .

Accepted Answer

Interruptions in conversations are often attempts to assert power or control over the dialogue or the conversational flow.

Question 18

To settle the crowd and get down to business, Carl says, "Okay folks, let's get this meeting started." This is an example of _________.

Accepted Answer

Feedforward is communication that opens a discussion or introduces a topic, which is what Carl is doing by indicating the start of the meeting.

Question 19

The first step in introducing yourself to someone is to__________ .

Accepted Answer

Making eye contact is a fundamental step in introducing yourself as it establishes a connection and shows attentiveness and confidence before verbal communication begins.

Question 20

Feedforward in conversation can help identify topics and_______ .

Accepted Answer

Feedforward in conversation can help identify topics and tone.

Quiz 8: Conversational Messages