Question 1

Match each of the following quality control activities with the appropriate classification (a or b).
-Processing returned materials
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Question 2

Match each of the following quality control activities with the appropriate classification (a or b).
-Maintaining equipment
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Question 3

Match each of the following quality control activities with the appropriate classification (a or b).
-Disposing of scrap material
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Question 4

Match each of the following quality control activities with the appropriate classification (a or b).
-Design engineering
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Question 5

Match each of the following activities with the appropriate quality cost classification (a-d).
-Recalling defective products
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 6

Match each of the following quality control activities with the appropriate classification (a or b).
-Inspecting materials
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Question 7

Schedule of Activity Costs  ​
-A customer service department has the following resolution response time data: Average Response Time
First contact 0.25 hr.Service scheduling 0.50 hr.Wait for service 24.00 hrs.Service 1.50 hrs.Total resolution time 26.25 hrs.What is the value-added ratio (rounded to one decimal place) in this process?

Accepted Answer

The value-added ratio is calculated by dividing the value-added time by the total resolution time. Here, the service time (1.50 hrs) is the only value-added time. So, the ratio is (1.50 / 26.25) * 100 = 5.71%, rounded to one decimal place is 8.6%.

Question 8

Match each of the following activities with the appropriate quality cost classification (a-d).
-Performing warranty work
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 9

Match each of the following activities with the appropriate quality cost classification (a-d).
-Processing returned merchandise
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 10

Christmas Express makes wreaths in batch sizes of 12. The cutting and assembly process takes 8 minutes per wreath, and the decorating process time is 10 minutes per wreath. It takes 12 minutes to move the wreaths from the cutting and assembly process to the decorating process.​
a. Compute the value-added, non-value-added, and total lead times of the wreath process.
b. Compute the value-added ratio. Round to one decimal place.

Accepted Answer

The answer of Christmas Express makes wreaths in batch sizes...

Question 11

Match each of the following activities with the appropriate quality cost classification (a-d).
-Testing products
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 12

Match each of the following quality control activities with the appropriate classification (a or b).
-Inspecting finished goods
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Question 13

Match each of the following activities with the appropriate quality cost classification (a-d).
-Controlling vendor quality
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 14

Match each of the following activities with the appropriate quality cost classification (a-d).
-Maintaining equipment
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 15

Match each of the following activities with the appropriate quality cost classification (a-d).
-Training operators
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 16

Match each of the following activities with the appropriate quality cost classification (a-d).
-Disposing of scrap
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

Accepted Answer

The answer of Match each of the following activities with...

Question 17

Schedule of Activity Costs  ​
-Which of the following is a value-added activity?

Accepted Answer

Preventive maintenance is considered a value-added activity because it helps in avoiding machine breakdowns and production stoppages, thereby improving the efficiency and effectiveness of the production process.

Question 18

Match each of the following quality control activities with the appropriate classification (a or b).
-Providing customer service calls
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Question 19

Schedule of Activity Costs  ​
-When using lean principles and activity analyses with service businesses, the "product" is normally

Accepted Answer

In service businesses, the "product" is typically considered to be the customer, as the service is delivered to and experienced by the customer.

Question 20

Match each of the following quality control activities with the appropriate classification (a or b).
-Reworking defective product
A)Value-added
B)Non-value-added

Accepted Answer

The answer of Match each of the following quality control...

Quiz 27: Lean Manufacturing and Activity Analysis

Match each of the following quality control activities with the appropriate classification (a or b). -Processing returned materials A)Value-added B)Non-value-added

Match each of the following quality control activities with the appropriate classification (a or b). -Maintaining equipment A)Value-added B)Non-value-added

Match each of the following quality control activities with the appropriate classification (a or b). -Disposing of scrap material A)Value-added B)Non-value-added

Match each of the following quality control activities with the appropriate classification (a or b). -Design engineering A)Value-added B)Non-value-added

Match each of the following activities with the appropriate quality cost classification (a-d). -Recalling defective products A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following quality control activities with the appropriate classification (a or b). -Inspecting materials A)Value-added B)Non-value-added

Match each of the following activities with the appropriate quality cost classification (a-d). -Performing warranty work A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Processing returned merchandise A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Testing products A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following quality control activities with the appropriate classification (a or b). -Inspecting finished goods A)Value-added B)Non-value-added

Match each of the following activities with the appropriate quality cost classification (a-d). -Controlling vendor quality A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Maintaining equipment A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Training operators A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Disposing of scrap A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Schedule of Activity Costs -Which of the following is a value-added activity?

Match each of the following quality control activities with the appropriate classification (a or b). -Providing customer service calls A)Value-added B)Non-value-added

Schedule of Activity Costs -When using lean principles and activity analyses with service businesses, the "product" is normally

Match each of the following quality control activities with the appropriate classification (a or b). -Reworking defective product A)Value-added B)Non-value-added

Quiz 27: Lean Manufacturing and Activity Analysis

Match each of the following quality control activities with the appropriate classification (a or b). -Processing returned materials A)Value-added B)Non-value-added

Match each of the following quality control activities with the appropriate classification (a or b). -Maintaining equipment A)Value-added B)Non-value-added

Match each of the following quality control activities with the appropriate classification (a or b). -Disposing of scrap material A)Value-added B)Non-value-added

Match each of the following quality control activities with the appropriate classification (a or b). -Design engineering A)Value-added B)Non-value-added

Match each of the following activities with the appropriate quality cost classification (a-d). -Recalling defective products A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following quality control activities with the appropriate classification (a or b). -Inspecting materials A)Value-added B)Non-value-added

Match each of the following activities with the appropriate quality cost classification (a-d). -Performing warranty work A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Processing returned merchandise A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Testing products A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following quality control activities with the appropriate classification (a or b). -Inspecting finished goods A)Value-added B)Non-value-added

Match each of the following activities with the appropriate quality cost classification (a-d). -Controlling vendor quality A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Maintaining equipment A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Training operators A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Match each of the following activities with the appropriate quality cost classification (a-d). -Disposing of scrap A)Prevention cost B)Appraisal cost C)Internal failure cost D)External failure cost

Schedule of Activity Costs ​ -Which of the following is a value-added activity?

Match each of the following quality control activities with the appropriate classification (a or b). -Providing customer service calls A)Value-added B)Non-value-added

Schedule of Activity Costs ​ -When using lean principles and activity analyses with service businesses, the "product" is normally

Match each of the following quality control activities with the appropriate classification (a or b). -Reworking defective product A)Value-added B)Non-value-added

Schedule of Activity Costs -Which of the following is a value-added activity?

Schedule of Activity Costs -When using lean principles and activity analyses with service businesses, the "product" is normally