Instead of a client firm trying to"reinvent the wheel"by developing its own process for measuring customer satisfaction,the firm may elect to use a ________ to accomplish this aim.
A)syndicated service
B)custom data service
C)customer relationship management service
D)packaged service

Question

Quizplus · Accepted Answer

A packaged service is a pre-developed service that can be used by firms to measure customer satisfaction without having to create their own process from scratch.

Instead of a Client Firm Trying To"reinvent the Wheel"by Developing