A firm that offers a packaged service can use its experience to provide measures obtained from previous research to allow direct comparisons and make sense of results.

Question

Quizplus · Accepted Answer

A packaged service refers to a service that includes multiple components or features that are bundled together to provide a comprehensive solution to a customer. Since such firms have experience in providing the packaged service, they can make use of their previous research to provide valuable insights and benchmarks to their customers. By doing so, they can help their customers make sense of the results obtained from their services and also allow for direct comparisons with other customers. Therefore, the statement is true.

A Firm That Offers a Packaged Service Can Use Its