Question 1

Which of the following would most likely occur during the implementation stage of a training program?
A)presenting the program to a small test audience
B)designing the program content for different learners
C)conducting a needs analysis of newly hired workers
D)providing on-the-job training to the targeted group of employees

Accepted Answer

D)The third step of the training and development process involves implementing the program through methods such as on-the-job or online training.In some cases,the program is presented to test audiences prior to implementation.

Question 2

Which of the following should most likely be emphasized in an employee handbook?
A)Employees will not be fired without "just cause."
B)A tenure system is the basis of employment.
C)The employment relationship is "at-will."
D)Policies constitute employment contracts.

Accepted Answer

C)Emphasize that the employment relationship is "at-will."Employers generally should not insert statements such as "No employee will be fired without just cause"or statements that imply or state that employees have tenure.Make it clear that statements of company policies,benefits,and regulations do not constitute the terms and conditions of an employment contract,either expressed or implied.

Question 3

All of the following are included in a task analysis record form EXCEPT ________.
A)performance standards
B)trainable skills required
C)performance appraisals
D)human aptitudes required

Accepted Answer

C)A task analysis record form is developed for the four-step training process.Performance standards,specific tasks,and required skills and aptitudes are included on such a form.It is unlikely that performance appraisal information would be included.

Question 4

Anna,an HR manager,wants to determine the training needs of a new employee in the shipping department.Which of the following would most likely help Anna?
A)needs analysis
B)task analysis
C)performance analysis
D)training analysis

Accepted Answer

B)Task analyses determine the training needs of new employees by breaking jobs into subtasks.A needs analysis and a performance analysis would most likely be implemented for a current employee.

Question 5

Unlike traditional orientation programs,which topic is included in many modern orientation programs?
A)organizational charts
B)culture and values
C)personnel policies
D)health benefits

Accepted Answer

B)Getting the new employee to appreciate the company's culture and values distinguishes today's onboarding programs from traditional orientation.Past and present onboarding programs discuss organizational hierarchy,policies,and benefits.

Question 6

Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?
A)orientation
B)training
C)development
D)appraisal

Accepted Answer

B)Training means the methods employers use to give new or present employees the knowledge and skills they need to perform their jobs.Training takes place after orientation.

Question 7

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

Accepted Answer

Having high-potential employees does not guarantee they will succeed.Instead,they must know what you want them to do and how you want them to do it.Plus,today's team-based companies require team-building,decision-making,and communication skills training for its employees.

Question 8

What is the final step in the ADDIE training process model?
A)evaluating the program's successes or failures
B)presenting the program to a small test audience
C)conducting a performance and needs analysis
D)training the targeted group of employees

Accepted Answer

A)The final step of a training program involves evaluating the success and failure of the program.Training test audiences and targeted employees occurs prior to the final evaluation.

Question 9

Maria was recently hired as an accountant with a large marketing firm.Today is Maria's first day of work,and she will be attending an employee orientation session.Which of the following is LEAST likely to be addressed during Maria's orientation?
A)employee benefits
B)daily routine
C)safety measures
D)sales methods

Accepted Answer

D)During orientation,new employees usually receive printed or Web-based handbooks covering matters such as working hours,performance reviews,getting on the payroll,and vacations,as well as a facilities tour.Other information might cover employee benefits,personnel policies,the employee's daily routine,company organization and operations,and safety measures and regulations.Specific information regarding projects and sales techniques are less likely to be covered during orientation.

Question 10

A performance analysis is primarily used to assess the training needs of ________.
A)new employees
B)prospective employees
C)current employees
D)former employees

Accepted Answer

C)A performance analysis is most appropriate for assessing the training needs of current employees.Task analyses determine the training needs of new employees.

Question 11

Which of the following would perform the initial orientation in most firms?
A)HR specialist
B)mid-level manager
C)administrative assistant
D)immediate supervisor

Accepted Answer

A)The HR specialist usually performs the initial orientation and explains such matters as working hours and vacation.The employee then meets his or her new supervisor.The latter continues the orientation,by explaining the exact nature of the job,introducing the person to his or her new colleagues,and familiarizing the new employee with the workplace and the job.

Question 12

In the ADDIE training process model,which of the following occurs immediately after a needs analysis has been conducted?
A)assessing the program's successes or failures
B)presenting the program to a test audience
C)designing the overall training program
D)training a targeted employee group

Accepted Answer

C)In the second step of the ADDIE training process model,an employer designs the overall training program.Implementing the training and evaluating the effectiveness of the course are steps that occur later in the process.

Question 13

Employee orientation programs range from brief,informal introductions to lengthy,formal courses.

Accepted Answer

The length of the employee orientation process depends on the firm and the job.In some cases,onboarding-type programs may take many days,while in other cases,orientation consists of showing someone around and making introductions.

Question 14

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

Accepted Answer

Employee orientation provides new employees with the basic background information they need to perform their jobs satisfactorily,such as information about company rules.Training helps improve the skills of employees.

Question 15

Lucas,an HR manager,has been assigned the task of creating a training and development program for his firm's employees.According to the ADDIE training process model,what is the first step that Lucas should take?
A)assess the program's successes or failures
B)design the program content
C)conduct a needs analysis
D)train the targeted group of employees

Accepted Answer

C)Conducting a needs analysis is the first step of any training program.This step involves identifying the specific knowledge and skills the job requires and comparing these with the prospective trainees' knowledge and skills.Designing the program's content,training workers,and evaluating the process are additional steps in most training programs.

Question 16

________ provides new employees with the basic background information required to perform their jobs satisfactorily.
A)Employee recruitment
B)Employee selection
C)Employee orientation
D)Employee development

Accepted Answer

C)Employee orientation provides new employees with the basic background information they need to perform their jobs satisfactorily,such as information about company rules.Orientation is one component of the employer's new-employee socialization process.

Question 17

Onboarding means going beyond the traditional one-day orientation training and instead,conducting training over a few days,instilling company ideologies and values,such as open communication.

Accepted Answer

Firms today are embracing orientation that goes well beyond providing basic information.Onboarding is a term used to describe companies providing orientation over more than just one day.Moreover,company ideologies such as quality,teamwork,personal development,and mutual respect are taught to new employees.

Question 18

Which of the following is NOT one of the primary purposes of employee orientation?
A)The employee should become skilled with the firm's software.
B)The employee should understand the organization in a broad sense.
C)The employee should have a clear understanding of what is expected.
D)The employee should begin the process of learning the firm's preferences.

Accepted Answer

A)A successful orientation should explain the organization's structure in a broad sense,clarify what the firm expects in terms of work and behavior,and begin the socialization process.Technology is useful during orientation,but employees are not likely to be expected to master the firm's software.

Question 19

What are the desired results of a successful employee orientation program?

Accepted Answer

The answer of What are the desired results of a...

Question 20

What is an alternative term for employee orientation?
A)development
B)acculturation
C)recruiting
D)onboarding

Accepted Answer

D)Onboarding is another term for employee orientation.Onboarding and orientation provide new employees with basic background information about the firm.

Quiz 7: Training and Developing Employees

Which of the following would most likely occur during the implementation stage of a training program?

Which of the following should most likely be emphasized in an employee handbook?

All of the following are included in a task analysis record form EXCEPT ________.

Anna,an HR manager,wants to determine the training needs of a new employee in the shipping department.Which of the following would most likely help Anna?

Unlike traditional orientation programs,which topic is included in many modern orientation programs?

Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

What is the final step in the ADDIE training process model?

Maria was recently hired as an accountant with a large marketing firm.Today is Maria's first day of work,and she will be attending an employee orientation session.Which of the following is LEAST likely to be addressed during Maria's orientation?

A performance analysis is primarily used to assess the training needs of ________.

Which of the following would perform the initial orientation in most firms?

In the ADDIE training process model,which of the following occurs immediately after a needs analysis has been conducted?

Employee orientation programs range from brief,informal introductions to lengthy,formal courses.

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

Lucas,an HR manager,has been assigned the task of creating a training and development program for his firm's employees.According to the ADDIE training process model,what is the first step that Lucas should take?

________ provides new employees with the basic background information required to perform their jobs satisfactorily.

Onboarding means going beyond the traditional one-day orientation training and instead,conducting training over a few days,instilling company ideologies and values,such as open communication.

Which of the following is NOT one of the primary purposes of employee orientation?

What are the desired results of a successful employee orientation program?

What is an alternative term for employee orientation?